Hospitality General Manager, Whistler, BC

Full-Time | Leadership Opportunity

We are looking to speak with an experienced and dynamic Hospitality General Manager to lead operations for a high-volume hospitality property in Whistler, BC. This individual will oversee day-to-day operations, guest experience, team leadership, financial performance, and strategic growth initiatives within a fast-paced resort environment.

This is an exciting opportunity for a hospitality professional who thrives in premium guest-focused environments and has a passion for building high-performing teams.

Key Responsibilities

• Oversee all day-to-day operations across hospitality departments including guest services, food & beverage, events, housekeeping, and facilities
• Lead, mentor, and develop department managers and operational teams
• Drive exceptional guest experiences while maintaining luxury hospitality standards
• Manage operational budgets, forecasting, payroll, and financial performance targets
• Monitor KPIs and implement strategies to improve revenue, efficiency, and guest satisfaction
• Ensure compliance with all health, safety, licensing, and operational regulations
• Collaborate with ownership and senior leadership on long-term operational strategy and growth
• Support recruitment, onboarding, retention, and performance management initiatives
• Build strong relationships within the local tourism and hospitality community
• Maintain operational excellence during peak seasonal periods

Qualifications

• 5+ years of experience in a senior hospitality leadership role (General Manager, Director of Operations, Resort Manager, or similar)
• Strong background within hotels, resorts, restaurants, private clubs, or luxury hospitality environments
• Proven experience managing large teams and multi-department operations
• Strong financial acumen including budgeting, forecasting, and P&L oversight
• Demonstrated ability to lead in fast-paced, guest-focused environments
• Exceptional communication, leadership, and problem-solving skills
• Experience with hospitality systems, scheduling platforms, and operational reporting
• Flexible schedule including evenings, weekends, and peak holiday periods as required
• Willingness to relocate to Whistler or surrounding area required

Preferred Experience

• Resort or mountain destination experience considered a strong asset
• Multi-unit hospitality leadership experience
• Experience leading teams of 30+ employees
• Strong understanding of premium guest service standards and luxury operations

Compensation & Benefits

• Competitive base salary
• Performance-based bonus structure
• Extended health and wellness benefits
• Possible relocation assistance available for qualified candidates

To Apply

Please submit your resume for consideration to kim@medaagency.com

Only candidates selected for the next stage will be contacted.