Program Specialist

Newfoundland and Labrador Medical Association (NLMA)

On behalf of our client, Newfoundland and Labrador Medical Association, ethree Consulting is recruiting for a Program Specialist with The Family Practice Renewal Program (FPRP), a joint initiative of the NLMA and the Department of Health and Community Services (DHCS). The NLMA functions as the employer for staff of FPRP.

Who We Are

The Newfoundland and Labrador Medical Association (NLMA) is the united voice of physicians across the province. As a member-driven, non-profit organization, we advance the political, clinical, and economic interests of the medical profession while championing a fair, accessible, and equitable health care system for all residents.

We believe that strong advocacy, strategic action, and a deep commitment to equity not only improve the working lives of physicians, but they also directly enhance patient care and health outcomes across the province. Through advocacy, collaboration, and leadership, we help shape the future of health care in Newfoundland and Labrador, ensuring the system evolves to meet the needs of patients, providers, and communities.

Our mission drives us to innovate with those we serve and to build a health system that is accessible, sustainable, and trusted by all Newfoundlanders and Labradorians.

The Family Practice Renewal Program (FPRP) aims to advance family practice for better health. We work closely with family medicine physicians, policymakers, and community organizations to identify opportunities for change and work towards solutions within primary care. Our vision is to see family physicians, primary health care providers and patients working together for an effective and sustainable system.

What You’ll Do

Reporting to and assisting the Program Manager, Family Practice Network Program (FPN), the Program Specialist is instrumental in supporting development and operational needs of the Family Practice Network Program and the overall FPRP.

Success in this role requires strong research and writing skills, as well as collaboration with colleagues, family physicians, and their teams.

The Family Practice Networks provide mechanisms to identify and address local family physician and practice challenges, including common healthcare goals and service gaps in collaboration with the Provincial Health Authority. This work is driven by physicians for physicians by breaking down barriers and building supports to ultimately improve the delivery of primary healthcare services. You are a self-starter, eager to work with healthcare teams to create a stronger, more effective healthcare system for the province.

Responsibilities include but are not limited to:

• Program & Project Coordination: Coordinate and provide support to common initiatives across FPNs, apply standard project management best practices and methodologies to effectively manage program objectives, conduct project research, analysis, and provide data support for FPNs, provide operational and documentation support to Collaborative Services Committees and support to other FPRP initiatives and program areas, as required. 
• Policy, Governance & Strategic Support: Support FPRP and FPN policy and procedure development, develop working group and subcommittee documentation (Terms of Reference, Expressions of Interest, etc.), support the development of FPN strategic plans, and ED‑specific tasks, support development, delivery, and implementation of FPN Board governance and leadership training.
• Knowledge Management, Reporting & Resource Development: - Develop and maintain a provincial repository of FPN resources and tools, work with program and FPN staff to develop and maintain FPN website content, develop FPN reporting requirements and templates and provide evaluation implementation support to FPNs.
• Event, Logistics & Operational Support: Provide logistical support for large and/or provincial FPN events and conferences, administer the FPN Innovation Fund, including policy development, approval processes, documentation requirements, and reporting, support and coordinate collaboration with third‑party vendors, as required.
• Stakeholder Engagement & Relationship Management: - Maintain strong relationships with key stakeholder groups including FPN Boards and Members, FPN Executive Directors, the family physician community, NLMA, Department of Health and Community Services, CFPC, Memorial University, and Provincial Health Authorities. Support and coordinate FPN communications, as required.
• Program Support: Completing other duties as required to support the priorities and initiatives within the program.

What You’ll Bring

• A Bachelor’s degree in Business Administration, Organizational Development, Public Administration, Health Administration, Healthcare, Social Work or another related field.
• Minimum 2-3 years' experience in similar field or equivalent combination of education and experience.
• Knowledge of primary health care, family practice environments, physician practice models, management consulting, organizational development, and working with physicians, government, and regional health authorities, would be considered assets.
• Excellent written, oral, and electronic communication skills in English; able to convey complex information clearly to varied audiences.
• Excellent listening and investigative query skills.
• Ability to develop effective relationships with partners and stakeholders.
• Knowledge of/experience in change management and/or organizational development
• approaches.
• Flexible and able to work in a dynamic and demanding environment. 
• Results-oriented, demonstrated project management, strategic planning skills 
• Strong ability to analyze problematic issues, using problem-solving skills, with a process perspective to facilitate resolution
• Self-motivated, results-driven and action oriented. 
• Ability to handle stressful situations, multiple tasks, and meet tight deadlines in the pursuit of objectives.
• Strong research, analytical, writing, organizational, communication, and interpersonal
• skills.
• Proficient in use of full suite of Microsoft programs and platforms, including cloud-based file systems, such as OneDrive and SharePoint.
• Highly organized with excellent time management skills; attention to detail.
• Ability to work as a member of a team and independently.
• A valid driver's license with access to a reliable vehicle for travel is required.

What We Offer:

• Make a meaningful impact on physicians, patients, and the health care system across Newfoundland and Labrador.
• Work with a collaborative, inclusive, and values-driven team.
• Professional growth and development opportunities.
• The salary range for this position is $68,800 to $93,100, with placement within this range commensurate with education and experience.
• Annual leave starting at 25 days per year.
• Comprehensive health, dental, life, and accidental death & dismemberment insurance.
• Defined Benefit Pension plan.
• Parental leave program and Employee & Family Assistance Program (EFAP).
• Wellness benefits, including a Health Spending Account.
• This position is based at NLMA House in St. John’s, with an option to work in-office, from home, or a combination. You must reside in Newfoundland and Labrador (if residing outside the capital, willing to travel to St. John’s once a quarter to attend in-person meetings, at own expense). 
• This role involves travel throughout the province up to 10-20% of your time. Travel that is part of your core responsibilities will be covered by the organization.
• Regular work hours are 9 to 5 Monday to Friday, with some flexibility to work outside these hours. Occasional evening and weekend hours may be required.

How to Apply:

Please include the following in your application:

●       Your CV.

●       A brief cover letter highlighting your relevant experience and availability.

The NLMA (and FPRP) are committed to a work environment that celebrates and encourages diversity, equity, and inclusion. Candidates from all backgrounds are encouraged to apply. Individuals with disabilities will be provided accommodation to participate in the recruitment process, and to perform job duties and avail of employment benefits. If you require reasonable accommodation to take part in the employment process, please call 709-437-4300 or send an email to recruitment@ethree.ca and let us know the nature of your request.

Please submit application by Wednesday, April 29th, 2026, 4:00 PM. We thank all applicants for their interest. However, only those selected for an interview will be contacted.