Senior / Staff Product Designer

Overview:

This is a 0→1 product design opportunity within Eli Lilly’s Lilly Direct pharmacy platform. The

team is building both consumer-facing healthcare experiences and internal support tools

(including call center UI). The environment is fast-moving, highly ambiguous, and requires

strong ownership — closer to a startup or agency model within a large organization.

Contract Details:

●Role: Senior / Staff Product Designer (Principal level considered)

●Duration: Through end of January 2027

●Rate: $90/hr (Senior),

~$95/hr (Principal)

Location: Remote (Ideal alignment to ET hours)

●Interview Process: 1 stage

What You’ll Be Working On (First 3–6 Months):

●Building out the Lilly Direct digital health platform (0→1)

●Designing end-to-end consumer experiences across web and mobile

●Creating internal support tools (call center UI)

●Contributing to new, confidential products and features on the roadmap

●Working across both concept/blue-sky work and production execution

Team Structure:

The team operates in pods, each consisting of a design lead, UX designer, and visual designer,

with a UX researcher supporting across pods.

Current hiring needs:

Consumer Pod:

○2 UI-heavy Product Designers (strong visual + product thinking)●

Support Pod:

○1 Product Designer

○1 Creative Technologist (product designer with front-end coding ability)

What They’re Looking For:

High Agency & Ownership:

●Ability to take a problem or PRD and run with it independently

●Comfortable owning entire workstreams end-to-end

●No reliance on detailed tickets or structured requirements

Comfort with Ambiguity:

●Experience working in undefined or evolving problem spaces

●Able to balance multiple workstreams and priorities

●Strong 0→1 product thinking

Strong UI / Visual Craft:

●High-quality, polished UI design is critical

●Especially important for consumer-facing work

Speed & Execution:

●Ability to move quickly from concept to production

●Comfortable shipping high-quality work under time constraints

AI-Native Mindset:

●Comfortable using tools like Claude, Copilot, Figma AI

●Open to integrating AI into design workflows

Preferred Backgrounds:

●Agency experience strongly preferred (e.g., IDEO or similar environments)

●Startup experience is valuable, particularly if you’ve shipped products end-to-end

●Experience working across full customer journeys, not just isolated features

Bonus Experience:

●Highly regulated environments (healthcare, fintech, banking)

●Understanding of constraints and compliance without slowing down delivery

Candidates that are not a fit:

●Designers who require highly structured environments or detailed tickets

●Candidates with experience limited to a single feature area

●Slow, perfection-driven workflows over shipping

●Weak visual/UI execution

●Lack of ownership or inability to speak to impact

Additional Notes:

●This is not a traditional enterprise healthcare role — the team operates with a high level

of autonomy and speed

●Designers are expected to move fluidly between concept work and production

●Strong collaboration and communication are key given the cross-functional pod structure

●The team is growing quickly and looking to scale from ~10 to ~15–20 members