Our client, a global consumer tech company, is looking for a contract Senior Content Designer. This is a website & app that where people get inspiration, dream about new possibilities and plan for what matters most. Their mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes the brand forward.
We’re on the lookout for a Senior Content Designer (Contract) to join the Content Design team. As a Content Designer, you’re an advocate for the user experience, working to shape product experiences by creating useful, meaningful text and communications that help users complete the task at hand and write product copy in the brand's voice. You help set the vision for content and drive product narratives across their tools. You use language to design intuitive, delightful product experiences that make the experience better.
You’re strategic and understand how to use content design to define product vision and narratives across multiple platforms. And as a writer, you have a portfolio of work that demonstrates your gift for simplifying and improving user experiences.
What you’ll do
● Lead content strategies and define content standards for Measurement, Conversions, and AI products that demonstrate the full value of the brand's ads. Ensure clarity and consistency in guiding advertisers to achieve a high-quality measurement setup to inform campaign optimization strategy.
● Drive innovation by developing and iterating on AI-driven business products that deliver personalized measurement guidance and turn performance data into clear insights and actionable optimization recommendations.
● Leverage AI to scale and elevate content design quality, partnering with engineering and data teams to build AI processes that improve efficiency
● Craft, write, edit, test and improve the content that makes our product easier to use. This includes product flows, UI language, in-product education, terminology definitions, IA, product naming and navigation design.
● Use empathy, logic and data to inform content choices. Conduct audits, identify patterns, and lead brainstorming sessions to design the best content experiences.
● Collaborate with researchers, product managers, product designers, engineers, product marketing and business stakeholders to establish conversational, cohesive language with a unified voice.
● Become an expert in your product and user group. Collaborate with UX research to learn about what your audience truly needs. Bring human voices into problem statements and product UI.
What we’re looking for
● Bachelor's degree in Creative Writing, Screenwriting, English, Communications, Journalism, Technical Writing, UX, HCI, or equivalent practical experience.
● 5+ years of experience in user-focused product writing, ideally work in hardware, software, digital agency or other relevant product area. Experience writing for a business audience.
● Experience designing content for enterprise advertising, agency or shopping tools and third-party integrations.
● A portfolio demonstrating breadth and creativity and proven experience in content writing, telling stories and UX writing.