About Lifelines

Lifelines is a fast-growing, mission-driven consumer brand founded by Melissa and Doug Bernstein, creators of Melissa & Doug Toys. The company is built on a simple but powerful idea: helping people manage stress through sensory experiences. With a vibrant, colorful, and playful approach to wellness, Lifelines develops products designed to calm the mind by engaging the senses. With a growing retail presence in major national accounts and a lean, highly collaborative team, Lifelines is entering an exciting phase of scale and creative expansion.

About the Role

Lifelines is seeking a Creative Operations Manager to support and scale its growing creative function. This is a hybrid role combining creative operations, project management, and light hands-on creative support. You will work closely with Creative leadership to manage both an internal design team and a large network of freelance artists, streamline workflows, and ensure the seamless execution of creative projects. This role is ideal for someone who is highly organized, detail-oriented, and thrives in a fast-paced, evolving environment.

Key Responsibilities

• Manage and coordinate a global network of 60+ freelance artists
• Partner closely with and support the internal design team on day-to-day workflow and project execution
• Oversee contract creation, execution, and tracking for all creative contributors
• Own invoicing workflows and partner with finance on accounts payable processes
• Serve as the primary point of contact for artist communication and coordination
• Track project timelines, deliverables, and priorities across multiple workstreams
• Provide light hands-on creative support as needed (e.g., resizing assets, updating templates, organizing files)
• Support the development and implementation of scalable creative processes and systems
• Collaborate cross-functionally to ensure efficient execution of creative initiatives

Qualifications

• 2–5 years of experience in Creative Operations, Project Management, or a related field
• Strong organizational skills with exceptional attention to detail
• Experience managing external vendors, freelancers, or creative talent preferred
• Familiarity with contracts, invoicing, and operational workflows
• Basic design skills or a willingness to learn and contribute hands-on (e.g., resizing images, working within templates, light production support)
• Ability to manage multiple priorities in a fast-paced, dynamic environment
• Excellent written and verbal communication skills
• Proactive, resourceful, and adaptable with a “roll up your sleeves” mindset

Why Join Lifelines?

• Be part of a mission-driven company redefining wellness through creativity and sensory experience
• Join a small, high-impact team at a pivotal stage of growth
• Play a key role in building and scaling the creative infrastructure of the business
• Work in a flexible, remote-first environment with strong leadership and vision