Our client is looking for a key role in their Production Team, a Fixed (Crown & Bridge) Supervisor. The Fixed Supervisor directs and coordinates lab production work to obtain optimum efficiency by learning all areas of our client's technical production aspects in C&B and the ability to get the work out accurately/timely. The ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. Ensures Operational excellence, inspire top performance, and empower team to be the best they can be every single day in an effort to drive the client's successes in the Dental Technical Area. The department manager will primarily be responsible for providing leadership, direction and support to supervisors and employees to ensure patient, financial and operational success.

Experience: 

·      Minimum ten (10) years in crown and bridge specifically in contouring, anatomy, morphology, and building of cases (CDT preferred)

·      3Shape & exocad digital design expertise

·      Implant restoration experience

·      Proven experience in a leadership role

·      Must exercise discretion and independent judgment with respect to matters of significance when managing the department, supervising employees and working with customers

·      Requires manual dexterity, strong attention to detail and good spatial and visual perception

·      Requires flexibility and adaptability to meet laboratory demands

·      Ability to communicate with lab personnel and customers regarding technical ramifications and appliance designs

·      Must be able to motivate and direct the work of other technicians, create an environment of teamwork and be willing to answer questions

·      Ability to teach & train other newer technicians

·      Ability to work with limited supervision

Duties & Responsibilities:

·      Distribute customer cases to appropriate Supervisors/Technicians based on technician’s knowledge, skills, and demonstrable abilities

·      Coordinate the workflow of customer cases within each department from initial setup to completion of appliance

·      Ensure technicians are being supervised in the fabrication processes of dental appliances

·      Review and evaluate with Supervisors customer cases and production schedules to ensure timely completion of work

·      Ensure inspection of customer cases at key stages in the fabrication process to ensure specifications and standards are met

·      Fabricate, alter or repair dental appliances according to customer’s instructions on the prescription form when need arises in the department.

·      Responsible for evaluating performance of technicians and supervisors

·      Handle customer issues, communicate case alternatives with GM and Director for customers. Take responsibility for specific appliance sales and may be required to demonstrate appliances/techniques

·      Ensure that proper maintenance and safety procedures are followed by technicians

·      Maintain a neat and clean department workspace to prevent workplace damage and minimize potential for injury

Expectations:

·      Takes an interest and initiative in the development of the company. Works as a team player and seeks peace and unity amongst departments. Avoids division and "cliques"

·      Seeks the best interest and welfare of the team; does not seek one's own glory or to win as an individual but for the company and the department to obtain goals through collaborative effort

·      Leads by example, is not proud or boastful but leads with strength of character, humility, service, discipline, and accountability

·      Works with a high level of ethical standards and maturity and leads with integrity

·      Well-organized, able to multi-task efficiently, handles stress appropriately

·      Treats employees with respect. Does not "play favorites"

·      Exhibits a high level of awareness. Actively plans with initiative and self-direction to prevent departmental problems, reduces risks and plans for future growth

·      Earns respect through teaching, leading, and serving in lieu of demanding respect

·      Dresses appropriately to represent the company, ready to meet the customer (doctor) on any given day

Package:

·      Generous compensation range of $110k to $140k/year DOE

·      Full benefits including medical, dental, vision, PTO, 401k, etc

·      Paid relocation (if necessary)

If you feel that you meet the minimum standards for this role, we invite you to apply. If you do at least meet the minimum qualifications for the role, you will be contacted by a member of Dental Team Finder to discuss the role and your background. We look forward to potentially meeting you!