Job Purpose

The Programme Executive supports the planning, coordination, and delivery of programmes for seniors, ensuring activities are well-run, engaging, and responsive to seniors’ needs. This role works closely with seniors, volunteers, and internal teams to create a positive and supportive experience at the non-profit's centres and programmes.

This is a hands-on, people-facing role suited for individuals who enjoy service delivery, coordination, and working directly with seniors.

Key Responsibilities:

Programme Operations & Delivery

• Support the planning, coordination, and execution of programmes and activities for seniors
• Ensure programmes run smoothly, safely, and according to schedule
• Assist with logistics, materials preparation, attendance tracking, and post-programme follow-up
• Monitor seniors’ participation and wellbeing during activities, and flag any concerns appropriately

Engagement with Seniors

• Build rapport with seniors and create a welcoming, respectful environment
• Engage seniors during programmes and encourage participation
• Be attentive to seniors’ needs, preferences, and limitations, especially those with health or mobility considerations

Volunteer & Stakeholder Support

• Assist in coordinating volunteers and facilitators for programmes
• Provide on-the-ground support to volunteers and external partners during activities
• Communicate programme details clearly to seniors, volunteers, and colleagues

Administrative & Reporting Support

• Maintain accurate programme records and documentation
• Support basic reporting and data collection required for programme tracking or funding purposes
• Assist with ad-hoc administrative tasks related to programme operations

Requirements:

Experience & Background

• Diploma or Degree in any discipline
• Customer service, operations, or programme coordination experience preferred
• Experience in healthcare, eldercare, social services, or community settings is an advantage
• Prior experience working with elderly or seniors is strongly preferred

Skills & Attributes

• Warm, patient, and service-oriented
• Comfortable interacting with seniors from diverse backgrounds
• Organised and able to manage multiple tasks in a dynamic environment
• Good communication and interpersonal skills
• Able to work both independently and as part of a team

Other Requirements:

• Willingness to work some evenings or weekends depending on programme needs
• Comfortable working on-site at centres or community locations