Role Overview

The Courage Chapter is helping our client to fill the vacancy of a HR Manager / Senior Manager of People, Culture & Organization. This is a strategic HR role that oversees the full spectrum of HR functions including recruitment, performance management, employee engagement, learning and development, and compensation. Our client is seeking someone with 3 years in a supervisory role, who is confident operating across multiple HR domains and driving initiatives aligned with organizational goals in a non-profit organisation setting.

About the Company

The client has been certified as a Great Place to Work ® 3 years in a row and is a registered charitable organisation dedicated to giving a future and a hope to the vulnerable in society, with a vibrant and supportive culture where everyone are valued contributors in a workplace built on respect, fairness, and mutual support, supported by leaders dedicated to credibility, open dialogue and integrity. The company welcomes you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

Key Responsibilities

HR Strategy & Policy

1. Execute HR plans and review policies aligned with various KPI for the organisation as a whole
2. Collaborate with Head of Department and Board of Directors on mid-term HR strategies that are aligned with the overall organisational goals

Talent Management

1. Oversee recruitment, onboarding, succession planning, and offboarding
2. Ensure compliance with local labor legislation and fair employment practices
3. Oversee and review workflow processes and procedures of recruitment, including updating of JD for all positions
4. Review offboarding process and procedures, and analysis of turnover rate

Compensation & Benefits

1. Conduct salary reviews and benchmark against NCSS guidelines, or other benchmark studies, if necessary
2. Develop tangible and intangible reward systems

Learning & Development

1. Develop and communicate processes and systems for career experience, development and progression for all employees so that employees have a sense of growth, development and progression
2. Implement career development frameworks and provide support for the development of critical competencies
3. Manage L&D for all levels of employees, including high-potential individuals

Performance Management

1. Manage the performance management system incorporating elements such as regular feedback meetings, performance appraisals, calibration and various other processes to manage underperformance

Employee Engagement & Relations

1. Maintain and continuously review Disciplinary and Grievance procedures
2. Support and plan engagement initiatives like sharing sessions, town halls and retreats, etc.
3. Ensure legal compliance and align with organisational requirements for quality management, health & safety, and promote a respectful workplace culture

Process Improvement & Leadership

1. Continuously review, evaluate and enhance all HR systems and processes.
2. Management of employees, with adherence to organisational values and leadership framework(s).

Qualifications

1. Bachelor’s Degree in a relevant field
2. HR generalist background preferred
3. At least 3 years in a supervisory role

Other Requirements

1. Proficient in Microsoft suite of applications.
2. Strong planning, organisational and problem-solving skills.
3. Independent, team-oriented, and proactive with a positive “can-do” mindset.
4. Digitally fluent, possess openness and skillset to independently and proactively explore how digital tools may augment work and increase productivity

Type of Role

Full-Time, 42-hour work week, East of Singapore

The Courage Chapter

(EA License No.: 24C2111)