£26,000 - £26,200pa plus bens

Monday to Friday 5 days with occasional weekend working, day shift rota.

We are looking for a Customer Support Assistant for an established residential and student accommodation company based in the heart of London, to be the first point of contact for residents.

Key Requirements:

·       You will be the first point of contact.

·       Going above and beyond to deliver excellent resident service.

·       communicating maintenance issues with your colleagues.

·       Loaning out items – e.g. hoovers, fans, ironing boards etc.

·       Helping to run social events

·       Carrying out checks and building walks

·       Carrying out a room inspection or showing a potential resident suites or studios.

·       Understanding the importance of Health & Safety and Fire Safety

Key Skills:

·       Friendly person who loves talking to and meeting people

·       Must come from hotel or accommodation background

·       Caring, and have a positive attitude

·       Enjoy providing a warm welcome to visitors, parents/ carers, residents, couriers and

·       contractors to properties

·       Take pride in your appearance and how you communicate with others

·       Organise yourself and work through a list of set tasks within a certain time frame

·       Optional: Speak other languages? An amazing bonus as 80% of the residents are international.

·       Good level of computer literacy

Please note, due to the volume of responses we receive, if you do not hear from us within 14 days, then on this occasion your CV was unsuccessful.