Role: Student Data Systems Specialist

Location:Gloucester

Salary: £31,457-£33,472

Job Type: Full Time

Overview:

Our client is seeking a highly organised and proactive Student Data Systems Specialist to support the effective use, maintenance and continuous improvement of learner and apprenticeship data systems. This role acts as a key link between technical teams and end users, ensuring systems are utilised effectively, users are supported and trained, and data remains accurate and compliant.

Salary & Benefits

• Salary: £31,457 - £33,472
• Permanent position
• 37 hours per week
• Generous annual leave allowance with additional leave entitlement for long service
• Employer pension contribution

Key Responsibilities

• Support, maintain and administer learner management systems and apprenticeship tracking systems.
• Provide first line support for system users, ensuring queries and issues are resolved efficiently.
• Monitor system effectiveness and recommend improvements based on user feedback.
• Deliver training to staff and create training materials and best practice guidance.
• Supervise and support a Student Data Systems Administrator.
• Assist with performance management and team development activities.
• Identify opportunities to improve processes and support the implementation of changes.
• Ensure accurate and timely data is available for reporting purposes.
• Act as the link between technical teams and operational users, translating business requirements into system improvements.
• Investigate and resolve technical issues.
• Liaise with software providers and internal IT teams.
• Lead apprenticeship invoicing processes and ensure accurate employer billing.
• Monitor apprenticeship funding records and identify any invoicing gaps.
• Work closely with finance teams to ensure payments are processed correctly and on time.
• Maintain compliance with current funding regulations.
• Manage apprenticeship related financial queries.
• Build strong working relationships with internal and external stakeholders.
• Support wider projects and business improvement initiatives.

Requirements

Essential

• Previous experience in systems support or systems administration.
• Experience delivering training and producing training materials.
• Advanced Microsoft Office skills, particularly Excel.
• GCSE Grade C/4 or equivalent in English and Mathematics.
• Willingness to undertake safeguarding, equality, diversity and related compliance training.

Desirable

• Knowledge of the Further Education sector and funding regulations.
• Experience working within a data focused role.
• Experience using multiple data management systems.
• Experience implementing and improving processes and procedures.
• Experience working within environments subject to funding or regulatory changes.

Skills & Attributes

• Excellent communication and interpersonal skills.
• Strong problem solving and analytical abilities.
• Ability to explain technical concepts to non technical users.
• Excellent attention to detail.
• Strong organisational and time management skills.
• Ability to manage competing priorities and workloads.
• Comfortable working independently and as part of a team.
• Professional and customer focused approach.
• Calm and effective under pressure.

Additional Information

• Ability to travel between sites when required.
• Willingness to undertake role specific training.
• Subject to satisfactory pre employment checks, including enhanced DBS clearance where applicable.

This is an excellent opportunity for an experienced systems professional with strong data and stakeholder management skills to join a busy environment where they can make a meaningful impact on operational efficiency and data quality.

If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality.

At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.

THOMAS Professional is acting as an agency on behalf of the client for this position.

THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body.

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