Sales Arborist

Position Overview

We are seeking a knowledgeable and customer-focused Sales Arborist to provide professional tree care consultations, prepare project estimates, and support clients with proactive tree management solutions. This role combines arboricultural expertise with relationship-driven sales and requires strong communication, estimating, and project coordination skills. The ideal candidate will have experience evaluating tree health, recommending appropriate services, and building long-term relationships with residential, commercial, and HOA clients.

Key Responsibilities

Tree Evaluation & Client Consultation

• Conduct on-site tree inspections and property evaluations
• Identify a variety of tree species, including palms, hardwoods, and protected species
• Assess tree health, structural integrity, storm risk, and hurricane preparedness needs
• Recommend pruning, removals, mitigation, and maintenance solutions in accordance with ANSI A300 standards and ISA best practices
• Educate clients on tree health, safety, storm preparedness, and long-term landscape preservation
• Provide professional recommendations tailored to client goals and property conditions

Sales & Estimating

• Prepare detailed proposals for tree trimming, removals, stump grinding, palm services, and storm preparation work
• Develop accurate project estimates aligned with company pricing standards and profitability goals
• Clearly communicate scopes of work, timelines, exclusions, and permitting considerations
• Follow up on proposals to answer questions, secure approvals, and close sales opportunities
• Maintain strong customer relationships to support recurring business and service renewals

Regulatory & Permitting Coordination

• Identify when local permits or environmental approvals may be required for tree work
• Assist with gathering and coordinating permitting documentation for protected trees and regulated vegetation
• Ensure recommended services comply with local ordinances, environmental regulations, and permit conditions
• Communicate permit requirements and expected timelines clearly to clients

Customer Relationship Management

• Serve as the primary point of contact for assigned clients, property managers, HOAs, and commercial accounts
• Build and maintain long-term client relationships through responsive communication and quality service
• Assist with contract renewals, recurring maintenance programs, and change orders
• Represent the organization professionally within the community and during client interactions

Operational Coordination

• Collaborate closely with production managers and field crews to ensure work is completed according to proposal specifications
• Participate in pre-job walkthroughs and post-job inspections as needed
• Support scheduling priorities related to storm response, permit deadlines, and urgent service requests
• Monitor customer satisfaction and address concerns promptly

Documentation & Systems

• Maintain accurate job notes, photos, estimates, and customer records within CRM and estimating systems
• Document site conditions, hazards, customer approvals, and project updates
• Assist with tracking sales pipeline activity, proposal status, and performance metrics

Qualifications

• ISA Certified Arborist preferred, or ability to obtain certification within six months
• Minimum of 3 years of professional tree care or arboriculture experience
• Strong knowledge of tree species identification, pruning standards, storm mitigation, and tree health assessment
• Familiarity with local tree regulations, permitting requirements, and environmental compliance preferred
• Valid driver’s license with a clean driving record
• Experience preparing estimates and managing client relationships preferred

Skills & Attributes

• Consultative and relationship-driven sales approach
• Strong communication and customer service skills
• Professional demeanor and presentation
• Highly organized, detail-oriented, and self-motivated
• Ability to work independently and manage multiple projects simultaneously
• Comfortable using mobile estimating tools, CRM platforms, and digital documentation systems
• Strong problem-solving and follow-up skills