Regional Property Manager

Job Summary

We are seeking an experienced Regional Property Manager to oversee the operational, financial, and administrative performance of a portfolio of residential properties. This leadership role is responsible for maximizing property performance, maintaining high occupancy, ensuring regulatory compliance, and delivering exceptional resident experiences. The ideal candidate is a strategic leader with strong financial acumen, extensive property management experience, and the ability to effectively lead multiple on-site teams while building strong relationships with owners, residents, vendors, and internal stakeholders.

Key Responsibilities

Property Operations

• Oversee the daily operations of a portfolio of residential properties to ensure efficient management and high-quality resident services.
• Provide leadership, guidance, and support to Property Managers and on-site teams.
• Conduct regular property inspections to identify maintenance needs, capital improvement opportunities, safety concerns, and liability risks.
• Ensure all properties maintain high occupancy, strong resident satisfaction, and excellent curb appeal.
• Support on-site teams during emergencies, staffing shortages, or other operational needs.

Financial Management

• Review monthly financial statements, operating reports, and budget variances for each property.
• Analyze property performance and recommend strategies to increase revenue, reduce expenses, and improve profitability.
• Assist in the preparation, monitoring, and management of annual operating budgets.
• Review and approve invoices, contracts, and vendor payments.
• Identify accounting discrepancies and collaborate with finance teams to resolve financial issues.
• Evaluate the financial feasibility of acquisitions, dispositions, and capital improvement projects.

Leasing, Marketing & Resident Relations

• Partner with Property Managers to develop and implement leasing, marketing, and resident retention strategies.
• Monitor occupancy trends, leasing performance, traffic reports, and marketing effectiveness.
• Support resident relations by assisting with escalated concerns, lease renewals, disputes, and service issues when necessary.
• Promote community engagement initiatives that enhance resident satisfaction and reduce turnover.

Vendor & Asset Management

• Review scopes of work, vendor proposals, and service contracts to ensure quality and cost-effectiveness.
• Oversee maintenance programs, capital improvement projects, and preventative maintenance initiatives.
• Ensure vendors, contractors, and service providers meet company standards and contractual obligations.
• Coordinate insurance renewals and work with brokers to obtain appropriate coverage and competitive pricing.

Leadership & Compliance

• Recruit, mentor, develop, and evaluate Property Managers and on-site staff.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Ensure compliance with company policies, fair housing regulations, OSHA requirements, and applicable federal, state, and local laws.
• Oversee workplace safety programs, accident reporting, and risk management initiatives.
• Partner with legal counsel on lease enforcement, evictions, litigation, and other legal matters.
• Contribute to the development and enhancement of operational policies and best practices.

Owner & Stakeholder Relations

• Build and maintain strong relationships with property owners, investors, and executive leadership.
• Prepare and present property performance reports, occupancy metrics, financial updates, and strategic recommendations.
• Assist with due diligence activities related to property acquisitions and dispositions.
• Participate in contract negotiations and management agreements with property owners and clients.

Qualifications

• Bachelor's degree in Business Administration, Real Estate, Property Management, Finance, or a related field, or an equivalent combination of education and experience.
• Several years of progressive residential property management experience, including multi-site or regional portfolio oversight.
• Strong knowledge of residential property operations, budgeting, financial reporting, leasing, marketing, and asset management.
• Experience leading, coaching, and developing high-performing property management teams.
• Knowledge of fair housing laws, landlord-tenant regulations, OSHA requirements, and property management compliance standards.
• Strong financial analysis and budgeting skills.
• Excellent organizational, leadership, and problem-solving abilities.
• Strong interpersonal and communication skills with the ability to build relationships across all levels of the organization.
• Proficiency in Microsoft Office and property management software.
• Ability to travel regularly between property locations.

Preferred Qualifications

• Professional certifications such as Certified Property Manager (CPM), Accredited Residential Manager (ARM), or similar credentials.
• Experience managing large residential portfolios, multifamily communities, or mixed-use properties.
• Familiarity with property management platforms such as Yardi, RealPage, AppFolio, Entrata, MRI, or similar systems.
• Experience supporting acquisitions, due diligence, capital improvement planning, and asset management initiatives.
• Proven track record of improving occupancy, financial performance, and resident satisfaction.