Job Title: HR Generalist

Position Overview

The HR Generalist supports day-to-day human resources operations with a focus on onboarding coordination, benefits administration, payroll support, and employee services. This role ensures consistent execution of core HR processes while delivering a high-quality employee experience.

The ideal candidate is detail-oriented, service-driven, and capable of managing multiple priorities while maintaining compliance and operational excellence.

Key Responsibilities

Onboarding & Employee Experience

• Coordinate onboarding logistics, including scheduling and conducting New Hire Orientation (NHO)
• Prepare and distribute onboarding materials to new hires
• Instruct employees on I-9 documentation requirements and ensure timely submission
• Complete I-9 verification, E-Verify processing, and related compliance documentation
• Track completion of onboarding tasks, including voicemail setup and benefits enrollment deadlines
• Coordinate business card orders and other onboarding-related logistics

Benefits Administration & Leave Management

• Serve as a primary point of contact for employee benefits inquiries
• Communicate benefits and retirement plan information to new hires
• Ensure timely completion of benefit elections and follow up as needed
• Lead annual Open Enrollment processes, including preparation of materials and employee communications
• Manage employee communications related to parental leave and other leaves of absence
• Process State Disability Insurance (DI), Paid Family Leave (PFL), and Short-Term Disability (STD) claims

Payroll Coordination & Administration

• Liaise with outsourced payroll vendors to ensure accurate and timely payroll processing
• Submit tax notices, retirement plan changes, and other payroll updates to vendors
• Maintain payroll backup files and supporting documentation

Employee Relations & HR Support

• Provide coaching and guidance to employees on HR-related matters as appropriate
• Respond to routine employee inquiries with professionalism and discretion
• Support initiatives that foster a positive employee experience

Reporting, Compliance & Policy Support

• Assist with compensation surveys and data collection efforts
• Support the development, maintenance, and updating of HR policies and documentation
• Ensure adherence to internal processes and compliance standards across assigned responsibilities

Offboarding & Operational Support

• Coordinate IT and administrative communications related to employee terminations
• Manage offboarding processes to ensure proper documentation and smooth transitions
• Provide backup support for background checks, benefit invoicing, and verification of employment (VOE) requests
• Assist with additional HR projects and initiatives as needed

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• 3–5 years of experience in HR operations or a generalist role
• Experience supporting onboarding, benefits administration, and payroll coordination
• Familiarity with HRIS platforms (e.g., Paycom or similar systems)
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Excellent interpersonal and communication skills with a service-oriented approach
• Ability to handle confidential information with discretion
• Experience in a professional services environment preferred

Key Competencies

• Strong customer service orientation
• High level of accuracy and accountability
• Collaborative team player
• Proactive problem-solver
• Adaptable and responsive to changing business needs