Inside Sales Representative

Position Overview

We are seeking a motivated Inside Sales Representative to support business growth by generating new sales opportunities and strengthening relationships with existing and prospective clients. This role is ideal for someone who is customer-focused, detail-oriented, and driven by results. The position is fully on-site.

Key Responsibilities

• Drive new business development through outbound calls, dedicating approximately 50% of the workday to prospecting and identifying opportunities.
• Follow up on potential leads via phone and email to advance them through the sales pipeline.
• Build, maintain, and nurture strong relationships with current and future clients, dedicating the remaining 50% of the day to relationship management.
• Assist clients with inquiries, resolve customer service concerns, and ensure a positive client experience.
• Collaborate with the team to achieve overall sales goals and support additional tasks as needed.
• Provide exceptional customer service throughout all client interactions.

Qualifications

• Experience in customer service and relationship management.
• B2B sales experience is an asset but not required.
• Knowledge of the logistics or transportation industry is a plus, though not mandatory.
• Strong communication skills with the ability to build rapport and manage client relationships effectively.
• Highly organized and detail-oriented with strong problem-solving abilities.
• Team-oriented mindset and a collaborative approach to work.
• Results-driven with a strong desire to meet and exceed goals.