Position Overview
The Junior Account Executive will support sales and business development initiatives focused on the State, Local Government, and Education (SLED) market. This role involves identifying new business opportunities, developing customer relationships, supporting account management activities, and promoting IT products and solutions to government agencies, municipalities, school districts, and higher education institutions.
The ideal candidate will have a background in technology sales, IT distribution, or reseller account management, with an interest in cybersecurity and public-sector technology solutions. Candidates with experience at technology distributors, value-added resellers (VARs), or IT solution providers are strongly encouraged to apply.
This position is well suited for an early-career sales professional looking to develop expertise in public-sector technology sales while working with customers, distribution partners, and internal sales teams to drive revenue growth.
Essential Functions and Responsibilities
Sales and Business Development
- Identify and qualify potential customers within the SLED market.
- Support prospecting activities, outbound outreach, lead generation, and pipeline development.
- Assist in preparing sales presentations, proposals, quotations, and product recommendations.
- Develop an understanding of customer requirements and recommend appropriate technology solutions.
- Support account executives and sales leadership in achieving sales targets and business objectives.
Account Management and Customer Relationships
- Build and maintain relationships with government agencies, educational institutions, IT departments, and procurement stakeholders.
- Respond to customer inquiries and coordinate with internal teams to provide timely information and solutions.
- Maintain regular communication with existing customers to identify additional business opportunities.
- Assist with account planning, opportunity tracking, and customer follow-ups.
- Deliver a professional customer experience throughout the sales process.
Technology Distribution and Channel Sales
- Work with technology distributors, manufacturers, resellers, and channel partners to support sales opportunities.
- Develop familiarity with IT distribution models, reseller partnerships, pricing structures, and product procurement processes.
- Coordinate product availability, pricing requests, quotes, and order-related inquiries with distribution partners.
- Support the preparation of sales documentation and ensure accurate tracking of opportunities and orders.
- Collaborate with internal sales and technical teams to identify suitable products and solutions for customer requirements.
SLED Market Development
- Develop an understanding of the public-sector technology market, including state government, local government, K-12 schools, and higher education institutions.
- Research target accounts, purchasing requirements, technology initiatives, and potential sales opportunities.
- Assist with public-sector procurement activities, including requests for proposals (RFPs), requests for quotations (RFQs), and related sales documentation.
- Monitor market trends, competitor activities, and emerging technology requirements within the SLED sector.
- Build knowledge of public-sector purchasing processes, contract vehicles, and channel partner relationships.
Cybersecurity and IT Solutions
- Develop familiarity with cybersecurity products and services, IT infrastructure, networking, cloud solutions, and related technologies.
- Assist in identifying opportunities involving security software, endpoint protection, network security, identity and access management, and data protection solutions.
- Coordinate with technical specialists and vendor representatives to support product demonstrations and customer discussions.
- Communicate product features and business benefits in a clear, customer-focused manner.
- Stay informed about new technologies, vendor offerings, and relevant industry developments.
Sales Administration and Reporting
- Maintain accurate customer records, sales activities, and opportunity information in the customer relationship management (CRM) system.
- Track leads, follow-ups, quotations, pipeline activity, and sales progress.
- Prepare routine sales reports and assist with forecasting and account planning.
- Coordinate with internal departments to support order processing and customer requirements.
- Follow established sales procedures and maintain accurate documentation.
Requirements and Qualifications
- Bachelor's degree in Business Administration, Marketing, Information Technology, Communications, or a related field is preferred.
- Previous experience in sales, business development, account management, or customer-facing roles, preferably within the technology industry.
- Exposure to IT distribution, value-added resellers (VARs), channel sales, or technology solutions providers is highly desirable.
- Strong communication, interpersonal, organizational, and relationship-building skills.
- Ability to identify customer needs, research potential accounts, and support business development activities.
- Basic understanding of IT products, software, hardware, or technology services.
- Proficiency in Microsoft Office applications and familiarity with CRM platforms.
- Willingness to learn public-sector procurement processes and the SLED technology market.
- Self-motivated, detail-oriented, and able to work collaboratively in a sales-driven environment.
Preferred Qualifications
- Experience working for an IT distributor, technology reseller, value-added reseller (VAR), or IT solutions provider.
- Previous employment with or exposure to organizations such as Ingram Micro, Carahsoft, TD SYNNEX, Exclusive Networks, Westcon-Comstor, Arrow Electronics, D&H, or Park Place Technologies.
- Inside sales or account management experience at large technology resellers or solution providers, such as Insight, CDW, or SHI.
- Exposure to the State, Local Government, and Education (SLED) market, including government agencies, municipalities, school districts, or universities.
- Familiarity with cybersecurity products, security software, networking, cloud technologies, or IT infrastructure solutions.
- Experience supporting channel partners, vendor relationships, quoting processes, or technology procurement.
- Understanding of public-sector purchasing procedures, RFPs, RFQs, and government contract vehicles.
- Strong interest in developing a career in technology sales, cybersecurity, and public-sector business development.