Location: Riverside, CA

Salary Range: $75,000 – $90,000

Benefits: Comprehensive package including medical, dental, vision, life insurance, 401(k), and paid time off.

About the Role

We are seeking a dedicated and results-driven Facility Manager to oversee daily operations, drive high customer satisfaction, and lead location staff. This role acts as a primary operational manager ensuring that facility standards, financial targets, safety protocols, and client communication are maintained at the highest level.

Key Responsibilities

• Client & Customer Care: Proactively communicate with clients to improve operations, resolve inquiries or rate misunderstandings diplomatically, and ensure an excellent customer experience.
• Team Leadership: Hire, train, schedule, and supervise a diverse team. Oversee employee relations, performance management, shift assignments, and compliance with administrative and union protocols where applicable.
• Financial & Revenue Management: Maximize profitability through effective cash control, budget oversight, P&L management, expense tracking, and facility marketing.
• Operational Audits & Accounting: Monitor daily cashier reports, conduct office audits, and manage administrative duties such as local payroll processing and petty cash.
• Safety & Maintenance: Oversee facility cleanliness, manage damage claims, implement safety compliance standards, and coordinate vendor service and procurement needs.

Qualifications

• Education & Experience: Bachelor’s degree preferred (or equivalent work experience). Minimum of two (2) years of managerial and customer service experience in facility or parking operations preferred.
• Financial Acumen: Prior experience managing budgets and reviewing P&L statements is a plus.
• Technical & Operational Skills: Tech-savvy with proficiency in Microsoft Office Suite and the ability to learn proprietary software. Background in equipment maintenance is ideal.
• Licensing: Must possess a valid California Driver’s License and the ability to drive manual transmission vehicles.
• Physical Requirements: Ability to stand/walk regularly, occasionally climb or balance, and lift/move up to 20 lbs.