Well-established and reputable landscape company in the greater Washington DC area is seeking a dynamic Landscape Maintenance Account Manager. The ideal candidate will be charged with a portfolio of existing contract landscape maintenance customers as well as managing and growing the horticulture program portfolio. This role requires a proactive approach to client engagement, ensuring that each property is not only a reflection of the client's vision, but also a testament to the company's commitment to excellence. With a focus on sustainability and innovation, the Horticulture Maintenance Account Manager will play a pivotal role in maintaining the company's reputation as a leader in creating exceptional outdoor experiences. If you are passionate about horticulture and customer satisfaction, we encourage you to apply and help shape the natural beauty of the region.
The Job
The Landscape Maintenance Account Manager is responsible for maintaining and expanding an existing portfolio of horticulture maintenance clients, while also managing a small portfolio of contract landscape maintenance customers. Daily collaboration with internal production teams is essential to ensure that proper horticultural practices, customer desires, as well as company standards are met. A solid foundation in horticulture as well as a strong commitment to exemplary customer service is essential.
Skills and Qualifications
- Two (2) years + of experience and success as a Landscape Maintenance Account Manager or higher-level crew supervisor looking to take the next step, preferably serving high-end residential and institutional clients.
- Strong background in correct horticultural practices (Pruning, IPM, etc.).
- Certified Plant Horticulturist (CPH) and other related trade certifications preferred.
- Undergraduate degree in a landscape related field.
- Bilingual in English and Spanish or are able to effectively communicate with crew members who may not speak English.
- Prepare site take-offs and estimates for maintenance and enhancement sales that are creative and remain consistent with the brand image of the company.
- Able to work independently to prospect for new clients.
- Excellent communication skills, both written and verbal, along with good interpersonal and problem-solving skills.
- Working knowledge of computer software (Windows environment and Microsoft Office, specifically Word, Excel and Outlook).
- BOSS LM or similar landscape industry software a plus.
- A valid Maryland Drivers license is required.
Responsibilities
- Present, promote and sell horticulture maintenance services
- Manage a portfolio of full landscape maintenance and horticulture customers
- Establish, develop and maintain positive business and client relationships
- Respond to customer requests and service concerns in a professional and timely manner
- Prepare and submit proposals to clients for additional services or enhancements
- Attend industry events and networking opportunities
Benefits:
- Competitive salary $70,000 - $75,000 (based on experience)
- Sales commission package
- Dental & Health insurance with company contribution
- 401(k) with company match, after one year of employment
- Company vehicle + gas stipend
- Bi-Weekly pay with paid time off
- Training and career development support
- Opportunity for growth
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