About cllct

cllct is a fast-growing sports memorabilia, collectibles, and technology company helping leagues, teams, athletes, brands, and collectors unlock the value of their collections through strategic advisory services, memorabilia auditing, authentication, revenue optimization and emerging technology solutions.

As the business continues to evolve, cllct is building a unique business model that combines deep industry expertise with technology, our platform designed to modernize the way memorabilia programs are managed and scaled. Our work spans strategic advisory services, memorabilia auditing, valuation, revenue roadmaps, creative production, and technology implementation, helping clients maximize the value of their collections while delivering exceptional fan experiences.

We are currently in an exciting stage of growth as we prepare for our next phase of expansion. This is an opportunity to join a company at the intersection of sports, collectibles, consulting, and technology, where you'll work alongside industry experts, build trusted client relationships and help shape the future of a rapidly growing business.

Position Overview

cllct is seeking a highly organized, relationship-driven, and execution-oriented Manager, Memorabilia and Collectible Strategy to serve as the primary point of coordination for key client relationships and strategic projects. This role is responsible for ensuring client engagements move smoothly from opportunity through execution while maintaining strong communication across internal teams and external stakeholders.

The Manager, Memorabilia and Collectible Strategy serves as the day-to-day relationship owner, helping clients navigate auditing, valuation, memorabilia protocols, strategic advisory services and cllct’s platform technology implementation while ensuring an exceptional client experience. As part of this role, you'll help clients adopt and implement cllct's proprietary platform designed to modernize memorabilia management, valuation, auditing and collection programs.

The ideal candidate combines relationship management, project coordination, operational follow-through, and problem-solving skills to help clients and internal teams succeed.

Key Responsibilities

Client Relationship Management

• Serve as a day-to-day point of contact for assigned clients and partners
• Build strong relationships through proactive communication and responsiveness
• Develop a strong understanding of cllct's advisory services, memorabilia protocols and technology platform in order to confidently support client engagements from kickoff through delivery
• Support client onboarding and project kickoff activities
• Ensure client expectations, timelines, and deliverables remain aligned
• Identify opportunities to strengthen partnerships and expand engagement

Project Coordination & Execution

• Coordinate client projects across creative, production, operations, product, and leadership teams
• Track timelines, deliverables, approvals, and next steps
• Facilitate internal communication to ensure projects move forward efficiently
• Escalate risks, roadblocks, and resource needs proactively
• Help create visibility into project status and priorities

Operational Support

• Maintain project documentation, meeting notes, action items, and client records
• Assist in developing lightweight project management processes and workflows
• Support implementation of project tracking tools and operational systems
• Help improve consistency, accountability, and execution across client engagements

Product & Client Feedback

• Gather client feedback and insights throughout project execution
• Identify recurring themes, opportunities, and challenges
• Partner with leadership and product stakeholders to communicate client needs
• Help support successful adoption of future technology products and solutions

Business Support

• Support proposal development, project planning, and client presentations
• Assist with contract coordination and project launch readiness
• Partner with the team to continuously improve delivery processes, client experience, and operational efficiency as the business scales
• Support strategic initiatives and special projects as needed

Success in the First 12 Months

• Build trusted relationships with assigned clients and become their primary day-to-day contact
• Successfully support cllct’s platform technology implementations and client onboarding
• Develop working knowledge of memorabilia auditing, valuation, and authentication processes
• Improve communication and coordination across teams
• Help create repeatable delivery processes that scale as the business grows
• Identify opportunities to improve the client experience and operational efficiency

Qualifications

• 5+ years of experience in account management, client success, project management, partnerships, agency services, operations, or related roles
• Experience working in startup, sports, memorabilia, collectibles, luxury goods, media, agency, consulting, or technology environments is preferred
• A genuine curiosity for the sports memorabilia and collectibles industry and a desire to develop expertise in auditing, valuation, authentication, and client advisory services is highly valued
• Demonstrated ability to learn complex industries, products, or technical concepts quickly
• Strong relationship-building and communication skills
• Demonstrated ability to manage multiple projects simultaneously
• Excellent organizational skills and attention to detail
• Comfortable operating in ambiguous and evolving environments
• Strong judgment and ability to prioritize effectively
• Experience using CRM and project management platforms preferred

Ideal Candidate Profile

The ideal candidate is:

• Highly organized without being overly corporate
• Relationship-oriented
• Proactive and resourceful
• Operationally minded
• Execution-focused with a strong sense of ownership
• Curious about the sports memorabilia and collectibles industry and excited to develop expertise in auditing, valuation, authentication, and client advisory services
• Comfortable managing competing priorities
• Confident working with clients and senior stakeholders
• Able to create structure in fast-moving environments

This person enjoys helping teams stay aligned, ensuring commitments are met, and creating exceptional client experiences while supporting company growth.

Compensation & Structure

• Base Salary Range: $80,000 - $100,000 annually, depending on experience, qualifications, and geographic location
• In addition to base salary, this position is eligible for a discretionary annual bonus of up to 5-10% based on individual performance, client satisfaction, successful delivery outcomes, and overall company performance
• Remote within the U.S. with an ability to work eastern time zone business hours
• Ability to travel periodically for team, client and business-related needs (~10%)
• Full-time position
• Opportunity to grow alongside a rapidly evolving company
• Reports to the Head of Memorabilia Strategy
• Remote flexibility based on location and business needs

A Note About Working at cllct

While this job description outlines the primary responsibilities of the role, it is not intended to be a complete list of everything you may contribute.

As an early-stage company, we value team members who are curious, adaptable, and willing to lean in where needed. Success at cllct comes from balancing execution with initiative, identifying opportunities for improvement, and helping the organization evolve as we grow.

We are looking for someone who enjoys building, solving problems, improving processes, and helping turn ideas into action.

Equal Employment Opportunity

cllct is committed to creating a workplace where everyone is treated with respect and has an equal opportunity to succeed.

We are an equal opportunity employer and make employment decisions based on qualifications, merit, business needs, and performance. We do not discriminate on the basis of race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

We believe that diverse backgrounds, experiences, perspectives, and ideas strengthen our team, our culture, and our ability to serve our clients and partners.