*Not open to C2C*

*No Associate Vendors*

Long-Term Contract | Project Implementation & Ongoing Support

Hybrid schedule - 3 days onsite

Office located in Spring, TX



Ivanti Configuration Specialist (CMDB / ITSM)

We are seeking an experienced Ivanti Configuration Specialist with strong expertise in CMDB, Ivanti ITSM, and Ivanti Neurons to support a long-term contract engagement. This role will begin as a hands-on technical project resource focused on CMDB implementation and tool optimization, then transition into long-term administration and support.

Responsibilities:

• Implement, configure, and optimize the Configuration Management Database (CMDB) within Ivanti ITSM and leverage Ivanti Neurons to extend automation and intelligence.
• Configure and enhance ITSM processes, starting with out-of-the-box functionality and expanding into advanced customizations and integrations.
• Clean, structure, and maintain CMDB data to ensure accuracy, scalability, and usability.
• Utilize Ivanti Neurons for workflow automation, proactive healing, and enhanced asset/integration management.
• Collaborate with IT and business stakeholders to define requirements and align the platform with organizational needs.
• Provide ongoing support, configuration updates, and tuning for Ivanti ITSM and Neurons post-implementation.

Qualifications:

• Proven experience configuring and managing Ivanti ITSM solutions with hands-on CMDB expertise.
• Strong understanding of Ivanti Neurons as a cloud-scale automation and management platform.
• Background in CMDB implementation, data management, and optimization.
• Experience with ITSM modules, workflows, and integrations.
• Familiarity with ITIL/ITSM practices and best practices in configuration management.
• Strong problem-solving and troubleshooting skills with attention to detail.
• Ability to balance project-based work with long-term operational support.