Location: Carlsbad, NM

Functional Area: Telecommunications

Position Type: Full-Time

Experience Required: 1–3 Years

Relocation: Not Provided

Education Required: High School Diploma

Department: 0071 – IT Telecommunications – Field

Position Overview

We are seeking a Field Telecommunications Technician to support pipeline operations, terminals, and related company assets in the Carlsbad, NM area.

Key Responsibilities

• Install and maintain telecommunications equipment across Carlsbad, NM and surrounding sites.
• Work with systems including (but not limited to):
• Microwave Radios
• Industrial Wireless Systems
• SCADA Communication Systems
• VSAT, CDMA, Phone Systems
• Digital Multiplexers
• Office Networks (LAN/WAN)
• VHF Radio Systems
• Troubleshoot and resolve outages using strong problem-solving skills.
• Document installations, repairs, and outages in the ticketing system.
• Communicate professionally with employees, management, vendors, and customers.
• Plan daily tasks for maximum efficiency and work independently with minimal supervision.
• Respond to callouts and unscheduled overtime as needed; non-traditional hours may apply.
• Maintain safety standards for personnel, assets, and the public.
• Ensure dependable attendance and high performance.
• Communicate clearly in writing and verbally; handle calls professionally.
• Travel as required (company vehicle provided).

Requirements

Education

• High School Diploma required.
• Associate Degree in Electronics Technology preferred.
• Four years of relevant experience may substitute for a degree.
• BS in Technology or Engineering is a plus.

Experience & Knowledge

• Minimum of three years in telecommunications for Level II Tech or higher.
• Strong electronics background or equivalent work experience.

Certifications & Licenses

• Valid driver’s license with satisfactory driving record.
• Ability to obtain and maintain a TWIC (Transportation Worker Identification Credential).

Skills & Competencies

• Strong diagnostic and analytical skills for troubleshooting telecom issues.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Visio).
• Excellent written and verbal communication skills.
• Ability to work collaboratively and independently in a fast-paced environment.
• Positive attitude and adaptability to organizational changes.
• Highly self-motivated with strong organizational skills.

Physical & Working Conditions

• Ability to lift and carry up to 40 lbs regularly.
• Based in Carlsbad, NM; travel required.
• Callouts and overtime anticipated.

Preferred Qualifications

• Knowledge of digital microwave communications, multiplexers, LAN/WAN networks, routers, and data acquisition systems.
• Certifications such as Cisco CCNA, Cisco IP Telephony, Nortel, NABER, NICET, or FCC license are a plus.



Equal Opportunity Employer: We do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.