Care Coordinator – Healthcare Agency

Location: Rosebank, Johannesburg | Type: Full‑time in office (not remote)

About the Role

We are looking for an organised and proactive Care Coordinator to ensure smooth delivery of high‑quality care services and support our team of care workers.

Key Responsibilities

• Schedule and manage care worker rotas.
• Act as main contact for clients, families, and staff.
• Handle emergency cover and last‑minute changes.
• Complete care assessments and reviews.
• Maintain accurate records and ensure CQC compliance.
• Support the Registered Manager with daily operations.
• Build strong relationships with clients and stakeholders.

Requirements

• Experience in healthcare or domiciliary care is essential.
• Strong knowledge of care coordination and compliance.
• Excellent communication and customer service skills.
• Able to multitask in a fast‑paced environment.
• Confident using scheduling systems and MS Office.
• Compassionate, professional, and solution‑focused.

What We Offer

• Competitive pay and benefits
• Ongoing training and development
• Supportive management
• A rewarding role that makes a real impact