Role – MDM Lead Consultant

Perm Role

Bangalore Based – 3 Days in Office

Salary – Upto 35 Lacs

Availability – within 8 weeks

Responsibilities:

 Manage end-to-end master data stewardship activities, including data creation, maintenance, enrichment, hierarchy management, archival, retirement, and validation in line with governance standards.

 Review and process master data requests, ensuring compliance with approved business rules, data standards, governance policies, and service-level agreements.

 Monitor and improve data quality, investigating duplicates, ownership discrepancies, hierarchy issues, exceptions, and reconciliation problems through structured root-cause analysis.

 Gather, analyse, and document business requirements, business rules, workflows, decision trees, processes, and data standards for master data and operational initiatives.

 Support CRM, ERP, and MDM implementations and enhancements, including solution validation, user acceptance testing, data migration, cleansing, and remediation activities.

 Maintain data governance, metadata, reference data, definitions, hierarchies, and standard operating procedures, ensuring consistent and trusted business data across the enterprise.

 Analyse operational data and produce KPI reports, dashboards, and data quality insights using tools such as Power BI, Excel, Microsoft Purview, Microsoft Fabric, and other data management platforms.

 Identify recurring data and operational issues, recommend process improvements and automation opportunities, and contribute to continuous improvement and operational efficiency initiatives.

 Collaborate with Commercial, Finance, HR, Risk, Legal, IT, Enterprise Data, and business stakeholders, acting as a trusted point of contact for master data queries and influencing adherence to governance standards.

 Bring strong analytical, problem-solving, communication, and stakeholder-management skills, with practical experience in MDM, Data Governance, Data Quality, Data Stewardship, and enterprise platforms such as Microsoft Dynamics 365, Salesforce, Certinia, and related CRM/ERP systems.