Technical Business Analyst

Location: London (Hybrid – 3 days per week in the office)

Salary: Up to £60,000 + 15% discretionary bonus + benefits

The Opportunity

We are seeking a technical business analyst to join a growing transformation and technology consulting team. This role will suit someone who enjoys solving complex business problems, working closely with stakeholders and delivery teams, and driving business and digital transformation initiatives from discovery through to implementation.

Key Responsibilities

• Gather, analyse and document business, functional and technical requirements.
• Facilitate stakeholder workshops, interviews and discovery sessions.
• Create process maps, user journeys, business workflows and future-state operating models.
• Translate business requirements into user stories, acceptance criteria and delivery-ready documentation.
• Perform business process analysis, gap assessments and impact analysis.
• Work closely with product owners, project managers, architects, developers and QA teams throughout the delivery lifecycle.
• Support digital transformation, process improvement and technology implementation initiatives.
• Assist with testing, business readiness, change management and user adoption activities.
• Produce clear and concise presentations, reports and recommendations for senior stakeholders.

Essential Experience

• 5+ years' experience as a business analyst, technical business analyst, management consultant or technology consultant.
• Previous experience working within a management consulting, strategy consulting or digital transformation consulting environment.
• Strong stakeholder management skills with experience engaging senior business and technology leaders.
• Proven experience facilitating workshops, gathering requirements and translating business needs into actionable solutions.
• Experience delivering business transformation, digital transformation or technology-enabled change programmes.
• Strong business process analysis skills including process mapping, gap analysis, operating model design and process improvement.
• Experience working across business and technology teams throughout the full project lifecycle.
• Strong analytical and problem-solving capabilities with the ability to structure and solve complex business challenges.
• Experience working within Agile delivery environments and producing user stories, acceptance criteria and functional requirements.
• Excellent communication, presentation and consulting skills with the ability to influence stakeholders at all levels.

Desirable Experience

• Exposure to data analysis, reporting or technology-enabled transformation programmes.
• Experience working on cloud, digital, CRM, analytics or enterprise technology projects.
• Knowledge of business process improvement, product delivery or customer experience transformation.
• Agile, Scrum, business analysis or project management certifications.

Ideal Candidate

We're looking for a commercially minded business analyst who can combine structured problem-solving, strong stakeholder engagement and technology awareness to deliver meaningful business outcomes. You'll be comfortable working with senior stakeholders, navigating ambiguity and helping organisations transform processes, products and technology platforms.