Business Process Analyst – CPQ Rollout- Contract role

Location: London / Hampshire / Gloucester (Hybrid)

Contract Length: 12 months

Rate: £500 per day- Outside ir35

Hybrid working across London, Hampshire, or Gloucester (2 days onsite and 3 days work from home every week)

We are looking for a skilled Business Process Analyst to support the rollout of a CPQ (Configure, Price, Quote) system. This role will focus on business process mapping, requirements gathering, and supporting the successful integration of CPQ with wider business systems.

Responsibilities

• Conduct end-to-end business process mapping and analysis using Lucidchart (or similar tools)
• Facilitate discovery workshops with business stakeholders to capture requirements
• Document, analyse, and validate business and functional requirements
• Collaborate closely with Project Managers, technical teams, and third-party vendors
• Support the implementation and rollout of the CPQ solution
• Ensure alignment between business processes and system capabilities
• Assist in integration efforts with:
• PIM system (Syndigo)
• ERP system (Dynamics 365 Finance & Operations)
• Identify process improvements and optimisation opportunities

 Requirements

• Proven experience as a Business Analyst or Business Process Analyst
• Strong expertise in business process mapping (Lucidchart or equivalent)
• Experience running discovery workshops and managing requirements lifecycle
• Knowledge of CPQ systems and processes
• Understanding of PIM and ERP integrations
• Strong stakeholder engagement and communication skills
• Ability to translate business needs into clear documentation and solutions
• Experience with Oracle CPQ
• Familiarity with Syndigo PIM
• Experience working with Dynamics 365 Finance & Operations
• Background in a software reseller or similar commercial environment