D365 Finance and Operations Administrator is required by a large organisation to join their IT team supporting critical IT systems and applications.

You will be responsible for:

• Managing application lifecycle: configuration, testing, upgrades, and maintenance.
• 1st and 2nd line support.
• Maintaining user accounts, permissions, and system documentation.
• User training and support.
• Troubleshooting issues with internal teams and external vendors.
• On-site technical support and preventative maintenance.
• System development support.
• Assisting with vendor management and service reviews.

Required experience and skills:

• IT support or application support role experience.
• Understanding of ITSM practices (ITIL framework preferred).
• Strong communication skills.
• Dynamics 365 Finance and Operations experience.
• Willingness and ability to travel regularly.