Project Coordinator III

Location: San Diego, CA - Hybrid (On-Site 4 days a week)

Estimated Duration: 24 months (Strong potential for FTE conversion based on performance)

Pay Rate: $40–$48 per hour (W2)

Benefits: Paid holidays + $250/month Health Reimbursement Account (HRA)

About the Role

We are seeking a Service Coordinator (Level III) to support a Customer Service Project Management team within a large, regulated utility environment. This role provides hands-on project coordination, administrative support, and customer-facing assistance to ensure the smooth execution of customer service initiatives and day-to-day operations.

This position is well-suited for a highly organized professional with strong communication skills who thrives in a collaborative, fast-paced environment and enjoys supporting both customers and internal stakeholders.

Key Responsibilities

• Provide project manager support, including:
• Scheduling meetings
• Maintaining documentation
• Updating project plans and tracking deliverables
• Assisting with information collection and validation
• Prepare and maintain project documents, status reports, and presentations.
• Support communication and training efforts across the Customer Service PM team.
• Coordinate day-to-day activities for internal team members.
• Deliver excellent customer service, including:
• Answering inbound customer calls
• Assisting customers with service sign-ups
• Providing documentation and service-related information
• Scheduling and coordinating service-related activities
• Work closely with a large, cross-functional Customer Service Project Management team.
• Ensure accuracy, organization, and timeliness of all project and customer-facing materials.

Required Qualifications

• Experience Level: 5–8 years of experience in project coordination, service coordination, or administrative/project support roles.
• Education: High school diploma required.
• Technical Skills:
• Strong knowledge of MS Project
• Proficiency in Visio, Excel, and Word
• Core Competencies:
• Excellent oral and written communication skills
• Strong organizational and time-management abilities
• Customer-service-oriented mindset
• Ability to work onsite 4 days per week
• Comfortable working early morning hours

Why Work With Us

• Competitive W2 hourly rate: $40–$48/hr
• Paid holidays
• $250/month HRA for health expenses
• Opportunity to support impactful work in the energy and utilities sector
• Collaborative team culture with opportunities to lead process improvements
• Stable, long-term contract role with growth potential