Pay: $150K+ per year (base + performance incentives)
Automotive General Manager
Location: Waldorf, MD
Are you ready to take the driver’s seat in your automotive career? JJ’s Auto Service Center in Waldorf, MD, is seeking a proven Automotive General Manager to lead a high-performing independent repair facility.
This is a rare opportunity to run day-to-day operations at a respected, customer-focused automotive shop where leadership, accountability, and performance are rewarded. If you’re passionate about the automotive industry, know how to build strong teams, and thrive in a results-driven environment, this role puts you in full control of the operation.
Job Description
As the Automotive General Manager, you will oversee the daily operations and overall performance of JJ’s Auto Service Center. You will be responsible for leading the team, driving profitability, maintaining high customer satisfaction, and ensuring the shop operates efficiently and professionally.
This role requires strong leadership, operational discipline, and the ability to balance people management with financial performance.
Key Responsibilities
- Team Leadership: Lead, motivate, and mentor technicians, service advisors, and support staff while fostering a positive, accountable culture
- Customer Experience: Ensure exceptional customer service and maintain long-term customer relationships
- Operations Management: Oversee workflow, scheduling, inventory, quality control, and compliance with industry standards
- Financial Performance: Manage budgets, sales, expenses, KPIs, and profitability goals
- Sales & Growth: Drive revenue through effective sales processes, shop efficiency, and customer retention strategies
- Technical Awareness: Stay current with automotive industry trends and best practices
- Safety & Standards: Maintain a clean, organized, and safe work environment
Qualifications
- 3–5+ years of experience in automotive service or repair management
- Tekmetric Experience preferred
- Proven leadership experience in an automotive shop environment
- Strong customer service and communication skills
- Solid understanding of shop operations, inventory control, and financial management
- Results-driven mindset with strong problem-solving abilities
- Ability to make sound business decisions under pressure
- High school diploma or equivalent (post-secondary education preferred)
Benefits
- Competitive salary with performance-based bonuses
- Health, dental, and vision insurance
- 401(k) with matching
- Paid time off
- Ongoing training and career development
- Employee discounts on automotive services
- Supportive, team-oriented work environment
Job Details
Job Type: Full-time
Schedule:
- 5 day work week
Work Location:
- In person — Waldorf, MD
Requirements:
- Automotive service experience: 5 years (required)
- Management experience: 3 years (required)
- Valid driver’s license (required)
- Must be able to reliably commute or relocate prior to start