Role: Automotive Service Advisor / Writer for High Performing Automotive Repair Company
Location: Milton, GA
Company: Independent, high-quality automotive repair shop
Schedule: Full-Time | Monday–Friday (no nights, no Sundays)
Compensation: $80,000 - $100,000 -> Competitive base + performance-based bonus (details discussed during interview)
About the Opportunity
Our client is a well-run, independent auto repair shop in Milton, GA that is committed to professional operations, ethical sales, and delivering a first-class customer experience. They are seeking a high-level Service Advisor / Sales Advisor—someone who can confidently manage the front counter, build trust with customers, and convert inspections into approved work without pressure or gimmicks. This is not a position for an order-taker. This role is for a true sales professional who understands how to educate customers, communicate value, and close work ethically.
What You’ll Be Responsible For
- Greet customers and manage the service drive with professionalism and confidence.
- Present repair and maintenance recommendations clearly and effectively.
- Sell based on trust, education, and value, not pressure.
- Communicate with technicians to understand inspection findings and repair priorities.
- Build long-term customer relationships and repeat business.
- Manage estimates, approvals, scheduling, and follow-ups.
- Maintain strong ARO, GP, and closing ratios.
- Operate daily within TekMetric shop management software.
What the Shop Is Looking For
- Proven Service Advisor / Service Writer experience in an independent or high-performing aftermarket shop.
- Strong sales and closing skills (closers only—no order takers).
- Professional communication skills, both verbal and written.
- Ability to multitask in a fast-paced environment.
- Strong ethics and customer-first mindset.
- Team player who works well with technicians and management.
- Familiarity with modern inspection and sales processes (Shop Fix–style operations is a plus).
Compensation & Benefits
- Competitive base salary + performance-based bonus.
- Earnings tied to results, not just attendance.
- Stable, growth-oriented shop environment.
- Monday–Friday schedule.
- Opportunity to grow with a shop that is actively investing in its people and processes.
Why This Role Stands Out
- Ownership that values professionalism and sales excellence.
- No corporate red tape—decisions are made locally.
- Shop is aligned with modern training, systems, and best practices.
- Immediate opportunity to make an impact at the front counter.
Contact Information:
Jordan Wappler, Recruiter
Email: jordan@autoshoprecruiting.com
Cell: 470-945-1991