Automotive Service Manager – Multi-Location Auto Repair Group

Location: North Conway, NH

Compensation: $78,000 base salary + performance bonus

Total Earning Potential: $120,000–$150,000+

About the Opportunity

Our client is a well-established, multi-location independent auto repair group with a strong reputation, steady car count, and a loyal, happy customer base. Their North Conway location is a 6-bay, high-performing shop that is already running well and now needs a strong Automotive Service Manager to lead the operation, coach the team, and drive consistent performance.

This is not a turnaround shop. This is a healthy, organized operation looking for a proven leader who knows how to run a tight service drive, support technicians, and keep customers coming back.

Shop Snapshot

• 6 service bays
• 1 Service Manager (this role), 1 Service Advisor, & 3 Technicians
• Steady car count with a strong local reputation
• Established customer base with high retention
• Backed by a growing multi-location ownership group

What You’ll Be Responsible For

• Oversee day-to-day operations of the service drive and shop workflow
• Lead, coach, and support the Service Advisor and Technician team
• Ensure inspections are completed and presented consistently
• Drive ARO, GP, and closing ratios through process—not pressure
• Maintain high customer satisfaction and repeat business
• Schedule workflow efficiently to keep bays full and techs productive
• Handle escalated customer concerns with professionalism and confidence
• Work closely with ownership and multi-location leadership to execute standards

Who This Role Is For

• Experienced Automotive Service Manager or strong Senior Service Advisor ready to step up
• Proven leadership experience in an independent or aftermarket shop
• Strong understanding of shop KPIs (ARO, GP%, car count, productivity)
• Confident communicator with customers and team members
• Process-driven leader who creates consistency and accountability
• Calm, professional, and customer-focused
• Someone looking for a long-term home, not a short-term stop

Compensation & Benefits

• $78,000 base salary
• Performance-based bonus plan
• Total annual compensation: $120,000–$150,000+
• Health insurance and standard benefits package
• Paid time off and holidays
• Stable schedule and healthy work-life balance
• Support from a multi-location leadership team

Why This Opportunity Stands Out

• No chaos, no drama—this shop already works
• Strong customer trust and steady workflow
• Clear expectations and accountability
• Backed by a growing ownership group with resources and structure
• Opportunity to make a meaningful impact without rebuilding from scratch

Ready to Lead a Shop That’s Already Winning?

If you are a proven Service Manager who wants to step into a stable, respected operation with strong earnings potential, this is a rare opportunity in the North Conway market.

Apply today for a confidential conversation.

Contact Information:

Jordan Wappler, Recruiter

Email: jordan@autoshoprecruiting.com

Cell: 470-945-1991