Service Advisor / Service Writer

Premier Automotive Specialists – Ooltewah, TN

Premier Automotive Specialists is a high-performing, customer-focused automotive repair facility seeking an experienced Service Advisor / Service Writer to join our growing team. If you thrive in a fast-paced environment, value teamwork, and want to be part of a drama-free, production-driven shop—this is the opportunity for you.

About the Shop

• Established, high-volume shop generating $500K–$650K monthly revenue
• Strong performance metrics
• Collaborative, team-oriented culture with a focus on efficiency and customer experience
• Open to candidates from both independent and dealership backgrounds

Compensation & Earning Potential

• Competitive Base Salary + Commission; based on monthly GP percentage
• Total Compensation: 6 Figure plus potential

Benefits

• Health Insurance
• PTO
• Simple IRA with 3% company match
• Team-based compensation structure
• Supportive, drama-free work environment

Schedule

• Monday – Friday, half-crew Saturday rotation (team-balanced approach)

Key Responsibilities

• Greet customers and build strong, long-term relationships
• Write accurate repair orders and communicate recommended services clearly
• Present estimates and close sales with confidence and integrity
• Coordinate workflow between customers and technicians
• Maintain high ARO and production standards
• Deliver exceptional customer experience from check-in to vehicle delivery

What We’re Looking For

• Proven experience as a Service Advisor or Service Writer
• Strong sales ability with a customer-first mindset
• Ability to manage multiple vehicles and clients simultaneously
• Excellent communication and organizational skills
• Team-oriented attitude with a high level of accountability
• Dealership or high-volume shop experience is a plus

Why Join Premier Automotive Specialists?

You’ll be joining a high-output, no-drama team where performance is rewarded, culture matters, and your earning potential is directly tied to your results. This is a rare opportunity to step into a well-established shop with strong car count, high ARO, and a proven system for success.