Job #: 163803-1

Job Title: Business Operations Specialist (Office of the CVP, Marketing)

Location: Fully Remote

Rate: $45/hourly

Duration: Through 6/30/2026 (Possibility for extension)

The Business Operations Specialist will support the Office of the Corporate Vice President (CVP) within Marketing by driving operational excellence across business management, budget and resource planning, executive communications, organizational effectiveness, and strategic program execution.

This highly visible role sits at the center of a fast-paced leadership organization and partners with senior stakeholders to improve operational efficiency, support strategic priorities, and enable leadership effectiveness. The position combines business operations, communications, planning, project coordination, and organizational support to help drive business outcomes across a newly evolving team.

Required Skills & Qualifications

Education

• Bachelor's degree in Business Administration, Operations, Communications, Management, or a related field preferred.
• Equivalent professional experience will also be considered.

Experience

• Experience in business operations, program management, chief of staff, strategy and operations, organizational planning, or related functions.
• Experience supporting executives, leadership teams, or corporate business operations.
• Experience managing budgets, purchase orders, vendors, financial tracking, and resource planning processes.
• Experience creating executive presentations, leadership communications, and organizational messaging.
• Experience coordinating cross-functional projects and driving organizational initiatives.
• Experience managing SharePoint sites and content repositories.

Core Skills

Business Operations

• Business planning and execution
• Project and program management
• Process improvement
• Organizational effectiveness
• Strategic planning support

Financial & Resource Management

• Budget tracking and reporting
• Workforce planning
• Purchase order management
• Vendor management
• Financial process coordination

Communications

• Executive communications
• Presentation development
• Leadership messaging
• Meeting preparation and facilitation
• Organization-wide communication support

Technical Skills

• Microsoft PowerPoint
• Microsoft Excel
• SharePoint Administration and Content Management
• Microsoft 365 productivity tools
• AI-powered productivity tools and workflow solutions

Professional Skills

• Stakeholder management
• Cross-functional collaboration
• Organizational agility
• Attention to detail
• Problem-solving
• Independent execution
• Ability to thrive in ambiguous and fast-changing environments

Candidate Requirements

Required

• Demonstrated experience in business operations and program management.
• Experience managing budgets, financial tracking, resources, and operational processes.
• Strong executive communication and presentation development capabilities.
• Experience working with stakeholders across multiple teams and functions.
• Ability to manage multiple priorities and deliver high-quality results in a fast-paced environment.
• Strong organizational, planning, and follow-through skills.
• Ability to work independently with minimal supervision.

Preferred

• Experience supporting Corporate Vice President organizations, senior executives, or leadership teams.
• Experience coordinating employee engagement programs, team events, and organizational initiatives.
• Experience leveraging AI tools to improve productivity, efficiency, and operational workflows.
• Demonstrated learning agility and adaptability.

Assessment Process

Interview Process

• 1 to 2 interview rounds.
• Behavioral and experience-based interviews focused on business operations, communications, stakeholder management, and execution excellence.

Candidate Preparation

Candidates should be prepared to discuss:

• Business operations and program management experience.
• Budget and resource management responsibilities.
• Executive presentation and communication projects.
• Stakeholder management examples.
• Process improvement initiatives.
• Experience managing multiple projects simultaneously.

Performance Measurement

Success in this role will be measured through:

• Quality, accuracy, and timeliness of deliverables.
• Successful execution of leadership team operations, communications, and planning activities.
• Effective management of budgets, headcount planning, and resource processes.
• Ability to independently drive operational initiatives and improve organizational efficiency.
• Responsiveness to business needs and changing priorities.
• Positive feedback from leadership stakeholders and cross-functional partners.
• Effective management and adoption of SharePoint and operational resources.

Unique Selling Points

Why Join This Team?

• Work at the center of commercial strategy transformation.
• Partner directly with senior leaders influencing pricing, licensing, packaging, monetization, and go-to-market strategy.
• Gain exposure to high-impact initiatives across strategy, operations, communications, and organizational effectiveness.
• Contribute to a newly formed and rapidly evolving organization with broad visibility across the business.
• Influence executive decision-making through communications, planning, and operational excellence.
• Build experience across business management, leadership support, financial operations, and strategic program execution.
• Opportunity to leverage modern technologies, collaboration tools, and AI-driven productivity solutions.

Key Responsibilities

Business Operations & Program Management

• Drive operational excellence across leadership team rhythms, planning activities, and strategic initiatives.
• Manage and track multiple concurrent projects, deliverables, milestones, and dependencies.
• Identify opportunities to improve operational processes, workflows, and organizational effectiveness.
• Coordinate cross-functional priorities and ensure alignment across stakeholders.

Budget & Resource Management

• Track budgets, workforce planning activities, purchase orders, and vendor-related expenditures.
• Support financial reporting, forecasting, and resource allocation processes.
• Maintain accurate budget and operational tracking systems.

Executive Communications

• Develop executive-level presentations, leadership communications, briefing materials, and meeting content.
• Create content for organization-wide communications, all-hands meetings, and employee engagement initiatives.
• Support leadership messaging and communication planning.

SharePoint & Knowledge Management

• Rebuild, maintain, and optimize a SharePoint site following organizational restructuring.
• Organize team documentation, resources, templates, and collateral.
• Ensure information is easily accessible and effectively maintained.

Leadership & Organizational Support

• Prepare leadership team meetings, agendas, materials, and follow-up actions.
• Support executive stakeholders through planning, coordination, and operational execution.
• Assist with organizational initiatives, employee engagement programs, and team events.

Strategic Programs & Stakeholder Management

• Coordinate programs such as the Aspire rotational program and other organizational initiatives.
• Partner with stakeholders across multiple teams to drive execution and business priorities.
• Build strong working relationships across leadership, operations, and cross-functional teams.