Usability Researcher

Location: Remote

Rate: $11,000/month

Req. ID: 163875-1

ANDERSEN is seeking an experienced Usability Researcher to lead end-to-end research studies, guiding projects from stakeholder intake and study design through execution, analysis, and delivery of actionable insights. This high-impact role partners closely with product teams to uncover customer needs and shape experiences that influence millions of users.

Key Responsibilities

• Lead rapid research studies from stakeholder intake through final recommendations
• Conduct usability testing, early concept testing, interviews, surveys, and mixed-method research
• Create research plans, participant screeners, discussion guides, and testing materials
• Screen, recruit, and coordinate research participants
• Analyze qualitative and quantitative data and translate findings into actionable insights
• Present research results to product, design, and engineering stakeholders
• Follow privacy, security, accessibility, and PII-handling requirements
• Deliver high-quality research within expected timelines

Top 3 Must-Have Skills

1. Usability Testing, 4+ Years

• Strong experience independently planning and executing usability studies
• Experience conducting early concept and design-phase research
• Ability to select appropriate qualitative, quantitative, or mixed research methods

2. Participant Screening and Recruitment, 4+ Years

• Experience developing participant screeners and recruiting appropriate research audiences
• Ability to coordinate research participation while following privacy and security requirements
• Experience managing participant communications and research logistics

3. Research Writing and Insights Reporting, 5+ Years

• Strong ability to synthesize research data into concise, actionable findings
• Experience writing research reports and presenting recommendations to stakeholders
• Clear and professional written, verbal, and presentation skills

Ideal Candidate

• Has led a rapid research program or managed multiple fast-moving studies
• Brings strong early-concept and design-phase usability testing experience
• Is organized, collaborative, and comfortable working independently
• Can clearly present findings and recommendations to cross-functional stakeholders
• Has experience conducting research that influences product direction and experience design

·      Candidates must be available to work Pacific Time (PST) business hours. This role requires alignment with the team's designated schedule and does not offer time-zone flexibility.

Education

• Master’s degree in a related field with 1+ year of UX research experience, or
• Bachelor’s degree in a related field with 2+ years of UX research experience, or
• Equivalent professional experience