162586-1

Job Title: Program Manager, Web Operations and Product Launches (Tech 4)

Location: 100% REMOTE, PST hours required

Rate: $76- $78/ hour

Duration: 18 months expected

This role supports a high-impact web strategy and integrated marketing organization responsible for managing and maintaining enterprise-scale websites. The Program Manager will lead end-to-end delivery for web-based product launches and campaigns, ensuring operational rigor, cross-functional alignment, and high-quality execution at scale.

Key Responsibilities

• Lead project and program management for web-based product launches and marketing campaigns
• Develop and manage workback schedules, dependencies, and launch readiness milestones including QA and go or no-go decisions
• Coordinate cross-functional teams across marketing, design, engineering, and external vendors
• Drive structured stakeholder communication and alignment across multiple business units
• Support rollout and governance of standardized processes including templates, SLAs, and launch playbooks
• Oversee review cycles to ensure compliance with quality, accessibility, privacy, and regulatory requirements
• Manage issue tracking, risk mitigation, and release governance processes
• Utilize digital tools and systems to track project performance, progress, and deliverables
• Support web production workflows including CMS utilization and content deployment

Performance Measurement

• Effectiveness in delivering projects on time and within scope in a fast-paced environment
• Quality and consistency of stakeholder communication and cross-team collaboration
• Ability to maintain operational rigor and ensure compliance with standards and processes
• Success in managing risks, dependencies, and launch readiness

Typical Day Breakdown

• 30% planning and managing project timelines, tools, and performance tracking
• 30% stakeholder coordination and cross-functional communication
• 20% execution of project deliverables and ongoing tasks
• 20% quality assurance, process validation, and administrative responsibilities

Unique Selling Points

• Opportunity to work on globally recognized, high-traffic web properties for this Enterprise Technology client
• Direct involvement in high-visibility product launches and integrated marketing campaigns
• Exposure to cross-functional collaboration across marketing, engineering, design, and external partners
• Ability to influence and improve standardized processes, operational frameworks, and delivery excellence
• High-impact role with visibility across enterprise-level digital and marketing initiatives

Required Skills and Qualifications

Education

• Bachelor’s degree in Business, Marketing, Information Systems, Computer Science, or a related discipline, or equivalent professional experience

Experience

• 8+ years of experience in technical project or program management with a focus on web, digital, or marketing initiatives
• Experience managing end-to-end delivery of large-scale web or marketing programs
• Experience working within integrated marketing environments and supporting high-volume campaigns or product launches
• Background in software development lifecycle methodologies including Agile and Waterfall

Core Skills

• Project and program management across digital and web-based initiatives
• Agile and Scrum methodologies
• Web production processes including CMS platforms, accessibility standards, and content deployment
• Stakeholder management across cross-functional and global teams
• Vendor coordination and external partner management
• Tools such as Microsoft Project, ClickUp, and intake or ticketing systems
• Strong communication and collaboration across technical and non-technical teams
• Risk management, dependency tracking, and operational execution

Candidate Requirements

• Demonstrated track record of delivering complex projects in fast-paced environments
• Collaborative mindset with the ability to influence and align diverse stakeholders
• Ability to manage ambiguity and adapt to evolving priorities
• Professional, proactive, and solution-oriented approach
• Candidates without relevant project or program management experience, or without demonstrated collaboration and learning agility, will not be considered

Assessment Process

• Two rounds of interviews
• Evaluation will focus on project management expertise, web processes, and stakeholder coordination
• Candidates should be prepared to discuss specific examples of program execution, tools used, and measurable outcomes