#158171-1

Job Title: Sr. Legal Secretary / Paralegal – Legal Escalations Support

Location: Remote (Must be able to work Pacific Time hours)

Rate:$45-$47/ hour

Duration: Through 6/30/26 - 18-month contract expected

This role supports a global legal operations team responsible for triaging and responding to client inquiries across a broad range of legal issues. The position ensures inquiries are accurately categorized, routed to appropriate queues, and progressively drafts responses as subject-matter familiarity grows. The role also contributes to implementing new processes and technologies, including AI-driven categorization, analytics, and content creation, to enhance efficiency and scalability.

Key Responsibilities

• Prepare legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing statements.
• Draft affidavits and maintain organized document files; file pleadings with court clerks.
• Conduct legal research on statutes, decisions, legal articles, codes, and case law to support proceedings.
• Investigate facts and applicable laws to determine causes of action and prepare cases.
• Collaborate on projects involving Microsoft Salesforce integration for global legal escalations.
• Support initiatives leveraging AI for categorization, analytics, and legal content development.

Performance Measurement

• Accuracy and timeliness in triaging and routing legal inquiries.
• Quality and completeness of drafted legal documents and research.
• Contribution to process improvements and technology adoption initiatives.
• Responsiveness and collaboration within the global legal team.

Required Skills & Qualifications

Education:

• Associate’s degree in Paralegal Studies and a certificate in Paralegal Studies.

Experience:

• 8–10 years of experience in legal support roles, preferably within technology companies or law firms.

Core Skills:

• Familiarity with laws, legal codes, court procedures, and government regulations.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel).
• Comfort with technology and willingness to learn new tools and processes.

Candidate Requirements

• Must be available to work Pacific Time hours (PST).

Ideal candidates will demonstrate:

• Exceptional communication skills.
• Program/project management capabilities.
• Extensive legal background with experience supporting tech companies or law firms.