Job #:163365

Job Title: Technical Program Coordinator | GitHub

Location: Remote (PST Hours/Coordination)

Rate: $45.00/hourly

Duration: 02/28/2027 (Possible Extension)

We are seeking a highly organized and technically capable professional to support a growing scientific AI and developer community ecosystem. This role combines community repository operations, technical content development, customer and partner onboarding, technical enablement, and operational reporting.

The successful candidate will help manage community-driven technical assets, curate scientific workflows and AI-related resources, create customer-facing educational content, and support onboarding and technical readiness activities for customers and partners.

This is an opportunity to work at the forefront of AI innovation while contributing to the growth and adoption of cutting-edge scientific and technical solutions.

Required Skills & Qualifications

Education

• No specific degree requirement.
• Relevant technical experience and demonstrated capability are valued.

Experience

• Experience managing GitHub repositories and community-driven technical content.
• Experience supporting technical programs, project coordination, or community operations.
• Experience creating customer-facing technical content and educational materials.
• Exposure to scientific computing, computational science, simulations, machine learning, or related technical domains.
• Experience supporting customer or partner technical onboarding activities.

Core Skills

GitHub & Repository Management

• GitHub repository administration and governance
• Version control best practices
• Content organization and documentation management

AI & Machine Learning

• Understanding of AI, LLM, agentic AI, APIs, and Model Context Protocol (MCP) concepts
• Familiarity with machine learning workflows and ecosystems
• Interest in scientific AI applications

Technical Program Coordination

• Technical project tracking and execution
• Cross-functional stakeholder coordination
• Operational reporting and metrics tracking
• Documentation and process management

Content Development

• Technical writing
• Blog and tutorial creation
• Video and learning content development
• Workshop and demonstration support

Customer Engagement

• Technical onboarding and enablement
• Issue triage and troubleshooting
• Customer and partner support
• Communication with both technical and non-technical audiences

Candidate Requirements

Ideal candidates will demonstrate:

• Knowledge of scientific computing and software engineering practices.
• Familiarity with GitHub, version control workflows, and community-driven development.
• Understanding of AI/LLM technologies and machine learning concepts.
• Experience creating technical content, including blogs, tutorials, videos, onboarding guides, and customer-facing learning materials.
• Ability to communicate complex technical concepts clearly and effectively.
• Experience supporting technical onboarding, workshops, demonstrations, or customer enablement initiatives.
• Strong organizational and documentation skills.
• A GitHub portfolio showcasing relevant work, projects, samples, or contributions.

Assessment Process

Interview Process

• 1 to 2 interview rounds
• Assessments scheduled as soon as possible

Candidate Preparation

Applicants should be prepared to:

• Share a GitHub portfolio and relevant technical work samples.
• Discuss experience with repository management and technical content creation.
• Explain application of software development practices within scientific, research, machine learning, simulation, or technical projects.
• Demonstrate experience supporting customer or partner onboarding activities.

Performance Measurement

Success in this role will be measured through:

• Number of customer and partner issues successfully unblocked.
• Timely completion of assigned deliverables.
• Quality and effectiveness of onboarding support.
• Adoption and engagement metrics across community repositories and assets.
• Accuracy and completeness of documentation.
• Contribution to operational improvements and workflow efficiency.
• Stakeholder satisfaction and responsiveness.

Key Responsibilities

Community Repository Operations

• Maintain and manage customer-facing GitHub repositories and repository assets.
• Organize, curate, and improve repository structure and discoverability.
• Support onboarding of community-contributed content.
• Maintain governance processes, documentation standards, reporting cadence, and operational best practices.
• Develop recommendations to improve contributor workflows and participation.

Scientific Assets & Samples Management

• Curate scientific workflows, agents, skills, and reusable technical assets.
• Develop sample packages, starter kits, and onboarding resources.
• Maintain documentation associated with contributed assets.
• Improve usability, discoverability, and adoption of existing content.

Content Creation & Customer Enablement

• Create technical blogs, tutorials, videos, onboarding guides, and learning materials.
• Translate complex technical concepts into clear, customer-friendly content.
• Support workshops, demonstrations, and knowledge-sharing initiatives.
• Develop resources that accelerate customer and partner success.

Customer & Partner Technical Onboarding

• Support technical onboarding activities, including:
• Access readiness
• Environment configuration
• Prerequisite validation
• Onboarding checklist management
• Assist with integration setup and sample deployment.
• Support validation of workflows, agents, datasets, skills, and reusable assets prior to publication.
• Troubleshoot onboarding and implementation challenges.
• Coordinate escalations with engineering and subject matter experts when required.

Support Operations

• Triage customer and partner questions.
• Investigate issues related to community assets and repositories.
• Coordinate resolution efforts with technical stakeholders.
• Track recurring issues, customer feedback, and enhancement opportunities.

Growth & Reporting

• Drive contribution readiness and community engagement initiatives.
• Create operational reports, adoption metrics, and performance insights.
• Monitor usage signals and community participation trends.
• Recommend improvements that increase engagement and adoption.



Unique Selling Points

Why Join This Opportunity?

• Work on cutting-edge applications of Artificial Intelligence.
• Contribute to innovative scientific AI and technical community initiatives.
• Gain exposure to emerging technologies, workflows, and developer ecosystems.
• Collaborate with highly technical teams and subject matter experts.
• Influence customer adoption, partner success, and community growth.
• Fully remote opportunity with flexible scheduling considerations.
• Diverse role combining technical operations, content creation, customer enablement, and program coordination.