#160225-1

Job Title: Data Center Program Manager (Global Alarm Management)

Location: 100% remote

Rate: $60-$62/ hour

Duration: Through 6/30/26 - extension based on budget and performance

Purpose of the Role

The Program Manager supports the Global Alarm Management Program by driving governance, consistency, and improvement across data center environments. The role facilitates alignment between operations, engineering, and instrumentation teams to evaluate alarms, implement improvements, reduce nuisance alarms, and strengthen adherence to ISA 18.2 standards across the full Alarm Management Lifecycle.

Typical Day in the Role

The Program Manager begins the day by reviewing recent Alarm Flood IcMs and recurring alarm trends to identify operational risk, inefficiencies, or systemic issues. Work is highly collaborative and centers on:

• Engaging Operations, Engineering, and Instrumentation teams to evaluate and prioritize alarm improvements.
• Facilitating discussions on alarm design, including setpoints, delays, deadbands, suppression logic, and state‑based alarming.
• Leading and participating in local and regional alarm management forums to ensure alignment with global standards.
• Translating site‑level improvements into scalable, global solutions.
• Maintaining a strong focus on outcomes that support operators with actionable alarms and reduce alarm fatigue.

Key Responsibilities

• Coordinate alarm management initiatives and maintain detailed plans aligned with program objectives.
• Lead cross‑functional reviews to evaluate alarm performance and improvement opportunities.
• Support alarm reduction efforts, suppression strategies, and global rationalization activities.
• Build and maintain the global alarm database and related documentation.
• Analyze alarm performance data and identify patterns, risks, and improvement areas.
• Present findings, recommendations, and progress reports to stakeholders.
• Facilitate action closure, enforce program standards, and ensure consistency across sites.
• Evaluate improvement scalability and support deployment of global solutions.
• Apply business, resource planning, and strategic project coordination principles to ensure program success.

Performance Measurement

• Closure of Alarm Flood IcMs through effective facilitation and coordination.
• Alarm reduction achieved by region.
• Successful deployment of alarm improvements across global data centers.
• Consistent adherence to alarm management standards and alignment across sites.

Unique Selling Points

• Opportunity to contribute to a newly established, high‑impact global program already delivering significant reductions in nuisance alarms.
• Direct influence on the maturity and strategic direction of the Global Alarm Management Program.
• High‑visibility role supporting datacenter operations globally with clear operational and safety impact.
• Chance to transform local improvements into scalable global standards, strengthening continuity across sites.

Required Skills and Qualifications

Education

• Bachelor’s degree in business administration or a related field.
• PMI or PMP certification preferred.

Experience

• Applied experience with the Alarm Management Lifecycle, including rationalization, audits, reviews, and ongoing monitoring in industrial or critical infrastructure environments.
• Cross‑functional leadership without direct authority across engineering, operations, and vendor teams.
• Hands‑on data analysis leading to actionable recommendations and measurable improvements.

Core Skills

• Strong data analytics capability with proficiency in Power BI or similar tools.
• Ability to interpret alarm data and convert insights into prioritized actions.
• Skillful at coordinating stakeholders to achieve alignment and enforce standards.
• Verbal and written communication excellence with strong interpersonal skills.
• Ability to work independently and manage workstreams efficiently.
• Knowledge of production processes, quality control practices, and strategic planning.
• Proficiency with MS Word, PowerPoint, Project, and Visio.

Candidate Requirements

Disqualifiers

• Lack of data analytics experience.
• No demonstrated proficiency with Power BI or similar analytics tools.
• Experience limited to only one phase of the alarm lifecycle.

What Differentiates Ideal Candidates

• Demonstrated work across the full Alarm Management Lifecycle with concrete examples of lifecycle‑wide contribution.
• Proven ability to drive global alignment, influence stakeholder decisions, and scale local improvements to regional or global adoption.
• Strong examples of converting data into prioritized actions that led to tangible alarm performance improvements.

Assessment Process

• Candidates must prepare real‑world examples demonstrating lifecycle‑wide alarm management experience, data analysis leadership, and cross‑functional collaboration.