#158448-1

Job Title: Business Manager – Industry Solutions Delivery Support

Location: 100% remote

Rate: $30-$32 / hour

Duration: Through 6/30/26

Purpose of the Role:

This role supports the delivery of industry solutions within a professional services organization. The team works directly with customers to enable purchased products and provide consultative guidance. The Business Manager will orchestrate business rhythms, manage reporting, and drive process improvements to ensure operational excellence and strategic enablement.

Key Responsibilities:

• Manage Rhythm of Business (ROB) activities, including scheduling meetings, preparing content, and creating stakeholder decks.
• Coordinate weekly and monthly business reviews; ensure timely submission of materials.
• Review and validate data for accuracy; investigate gaps and liaise with content owners.
• Prepare leadership forum updates and reporting enhancements (e.g., Americas Leakage Report).
• Optimize processes and support cross-functional initiatives.
• Handle escalations and enable strategic projects.
• Occasionally present in leadership forums and contribute to culture initiatives (e.g., Diversity & Inclusion, onboarding).

Performance Measurement:

• Operational Excellence: Timely and accurate orchestration of business rhythms and reporting.
• Process Improvements: Ability to enhance reporting and streamline workflows.
• Stakeholder Engagement: Effective collaboration across regions and functions.
• Strategic Contribution: Quality of insights for leadership decision-making.
• Adaptability: Responsiveness to evolving priorities and temporary backfill duties.

Unique Selling Points:

• Expanded Regional Impact: Influence delivery operations across three segments.
• Strategic Visibility: Direct involvement in leadership forums and decision-making processes.
• Process Ownership: Lead reporting enhancements and optimize workflows.
• Career Growth: Opportunity to evolve from tactical execution to strategic enablement, paving the way for leadership roles.

Required Skills & Qualifications:

Experience:

• Minimum 5 years in business management, program coordination, or operations within a regional/global context.
• Proven experience supporting Rhythm of Business processes.
• Background in reviewing data using Excel and Power BI, preferably with financial experience.
• Advanced stakeholder management and communication skills.

Core Skills:

• Proficiency in reporting tools and data analysis.
• Ability to manage multiple business rhythms and drive process improvements.
• Highly organized, adaptable, and comfortable with ambiguity.
• Strategic thinking and consultative engagement capabilities.

Candidate Requirements:

• Minimum 5 years of relevant experience.
• Strong business acumen and collaboration skills.
• Excellent communication and follow-through abilities.
• Ideal candidates have financial experience and proven stakeholder engagement.