Job Summary

The Business Intelligence Analyst is a collaborative problem solver who thrives in a fast-paced, client-facing environment. This role combines strong communication skills, technical expertise, and curiosity to help clients make better decisions through high-quality dashboards, reporting, and actionable insights.

The analyst will collect, clean, and structure data from a variety of systems—including Workday, Salesforce, and others—to deliver impactful dashboards and self-service analytics solutions. Supporting a portfolio of clients, this position requires adaptability across multiple projects, a passion for continuous learning, and a commitment to delivering scalable data processes and client-focused solutions.

Key Responsibilities

• Partner with clients and stakeholders to gather requirements and define KPIs that align with business goals
• Build and maintain reports within systems such as Workday and Salesforce, extracting data for BI use
• Design, manage, and continuously improve dashboards using tools like Tableau, Power BI, or Looker
• Write SQL queries and prepare datasets for analysis and reporting
• Analyze data to uncover trends, monitor performance, and identify opportunities for improvement
• Ensure data accuracy through quality checks and resolve issues as needed
• Support clients in interpreting dashboards and leveraging data for decision-making
• Collaborate with clients to enhance data systems and reporting processes
• Manage multiple projects and clients simultaneously with flexibility and ownership
• Deliver work with excellence, expedience, and a client-first mindset

Required Qualifications

• 3–5 years of experience in business intelligence, analytics, or data reporting
• Proficiency in SQL and knowledge of relational databases
• Hands-on experience building dashboards in BI tools such as Tableau, Power BI, Looker, or Domo
• Experience working with CRM or HRIS systems (e.g., Salesforce, Workday)
• Strong analytical and problem-solving skills with the ability to tackle ambiguous data challenges
• Excellent verbal and written communication skills
• Ability to learn new tools quickly and work across diverse data platforms
• Comfortable working independently while managing multiple projects
• Bachelor’s degree in a STEM, social science, or humanities discipline

Preferred Qualifications

• Experience with dbt or other modern data modeling tools
• Prior experience supporting multiple client accounts or projects in a fast-paced environment
• Demonstrated ability to deliver high-quality insights with minimal oversight



Additional Information

• Collaborative, team-oriented environment with a focus on client success
• Opportunities for professional growth through exposure to diverse tools, platforms, and industries
• Mission-driven culture that values problem solving, ownership, and continuous improvement