Senior Network & IT Infrastructure Engineer
Job Summary/Overview
The company is seeking a Senior Network & IT Infrastructure Engineer to design, maintain, and evolve its core IT systems in support of a secure, hybrid workforce and future global expansion. This role blends technical depth with strategic leadership, ensuring high availability, identity integrity, and scalable infrastructure across a modern distributed environment.
As part of the Corporate IT and Security team, the Senior Engineer will lead critical IT infrastructure initiatives, support internal stakeholders with reliable connectivity and access, and collaborate across departments to enhance overall system performance and end-user experience. This role also includes supporting internal A/V systems and events, contributing to smooth hybrid meeting execution.
This position is remote-friendly with periodic on-site responsibilities as needed.
Key Responsibilities
Network & Infrastructure Management
- Design and manage internal IT infrastructure including office networking (Meraki), firewalls, VPN, and remote access systems.
- Oversee vendor relationships, service contracts, SLAs, and lifecycle management of on-prem hardware.
- Plan and implement scalable, resilient infrastructure strategies in preparation for international expansion.
Systems Engineering & Identity Integration
- Manage identity integration and secure authentication using tools such as Okta, SCIM, and Google Workspace.
- Automate user and device provisioning through scripting and tools like Jamf, BetterCloud, Intune, or Terraform.
- Ensure performance and availability of shared systems such as printers, routers, and conferencing platforms.
Team and Project Leadership
- Provide mentorship and act as an escalation point for infrastructure-related issues.
- Lead cross-functional IT and infrastructure projects, collaborating with Security, HR, Finance, and Events teams.
Event & A/V Support (Secondary Duty)
- Assist with setup and troubleshooting of A/V systems for hybrid meetings, livestreams, and internal events.
- Document and refine standard processes to enhance reliability and reduce event friction.
Required Qualifications
- 7+ years of experience in IT infrastructure, systems administration, or network engineering.
- Hands-on experience with Meraki, Okta, Google Workspace, SaaS administration, and device management (Jamf, Intune).
- Strong understanding of LAN/WAN design, VPN, DHCP/DNS, IP schema, and firewall configurations.
- Proficiency in scripting (Python, PowerShell, Bash); experience with infrastructure-as-code tools preferred.
- Familiarity with security and compliance standards (e.g., SOC 2, HIPAA, NIST-CSF).
- Previous support of A/V systems or hybrid event technologies is a plus.
- Demonstrated leadership or project management experience in technical teams.
Preferred Qualifications
- Experience automating IT workflows through orchestration tools or APIs.
- Background in supporting a distributed workforce across time zones or geographies.
- Exposure to cloud networking and international infrastructure expansion strategies.
Additional Information
Work Location
- Hybrid (Remote with periodic on-site presence as needed)
Work Environment & Benefits
- Flexible time-off policy and sick leave support
- Comprehensive medical, dental, and vision plans
- Employer contributions to Health Savings Accounts (HSA) for qualifying plans
- 401(k) program with employer matching
- Professional development stipend
- Paid parental leave
- Collaborative, mission-driven team culture
- Onsite and virtual team events to foster engagement and connection
Performance Metrics
- Network uptime and system performance reliability
- SLA adherence for infrastructure-related support tickets
- Timely completion of IT infrastructure and expansion projects
- Compliance with device and identity access policies
- A/V support effectiveness based on user feedback
Core Competencies
- Functional/Technical Skills
- Process Management
- Problem Solving
- Peer Relationships
- Drive for Results
- Priority Setting
- Dealing with Ambiguity
- Technical Learning
- Innovation Management
- Customer Focus
If you're a seasoned IT professional with a passion for creating secure, scalable infrastructure in a hybrid work environment—and enjoy leading strategic initiatives that directly support team productivity and organizational growth—this opportunity could be the right fit for you.