We are assisting our client, Sterling Thompson Company, with the recruitment and selection of a Human Resources Generalist. Founded in Louisville, Kentucky in 1937, Sterling Thompson Company is an independent, client-first insurance and risk management agency serving individuals and businesses through business and personal insurance, employee benefits, and farm and equine solutions. The Human Resources Generalist will serve as the primary on-site HR resource and coordinate day-to-day HR operations while partnering with employees and leaders across the organization. This role supports recruiting, onboarding, benefits, HRIS administration, employee relations, performance management, compliance, and employee engagement.

Principal Duties and Responsibilities:

·      Serve as the primary point of contact for employees regarding HR policies, programs, processes, and general HR questions.

·      Coordinate day-to-day HR operations, including payroll-related activities, benefits administration, HRIS administration, onboarding, and employee relations.

·      Manage the recruitment and selection process, including job postings, candidate communication, interview coordination, and compliance with established hiring practices.

·      Partner with leaders to understand workforce needs and support staffing, recruiting, and retention strategies.

·      Coordinate employee onboarding, orientation, new-hire check-ins, evaluations, and offboarding processes.

·      Administer employee benefits education and enrollment and serve as a liaison with benefit vendors as needed.

·      Provide guidance to employees and supervisors regarding HR policies, performance expectations, conflict resolution, and employee relations matters.

·      Partner with leadership on workplace investigations, performance improvement plans, and disciplinary processes.

·      Coordinate the performance management process, including goal setting, mid-year reviews, annual evaluations, documentation, and completion tracking.

·      Support compliance with applicable employment laws and the consistent administration of company policies and procedures.

·      Lead employee engagement and recognition initiatives, including HR-sponsored activities and Best Places to Work committee initiatives.

·      Maintain accurate employee records and HRIS information while protecting the confidentiality of sensitive information.

·      Prepare routine HR metrics and reports related to headcount, turnover, retention, and compliance, and identify opportunities to improve HR processes.

Knowledge, Skills, and Abilities:

·      Minimum of three years of progressively responsible Human Resources or people operations experience, preferably with exposure to multiple HR functional areas.

·      Bachelor’s degree in human resources, Business Administration, Communications, or a related field preferred; an equivalent combination of education, training, and experience will be considered.

·      Working knowledge of HR best practices and applicable federal, state, and local employment laws and regulations.

·      HR certification, such as PHR or SHRM-CP, preferred.

·      Strong interpersonal, written, and verbal communication skills, with the ability to build trusted relationships across the organization.

·      Strong organizational, analytical, and problem-solving skills with the ability to manage multiple priorities and meet deadlines.

·      Demonstrated discretion, sound judgment, and ability to maintain confidentiality when handling sensitive employee and organizational information.

·      Proficiency with Microsoft Office and HRIS platforms; Paycor experience preferred.

If you are an experienced HR professional who enjoys working across multiple areas of Human Resources, building trusted relationships, and supporting a positive workplace culture, we invite you to submit your resume through our client application portal.

Sterling Thompson Company is an Equal Opportunity Employer