If you’re an operations leader who takes pride in running complex retail assets like a well-oiled machine—and you know how much the guest and tenant experience depends on what happens behind the scenes—this role deserves your attention.

We’re partnering with ownership on a search for a Director of Operations to oversee day-to-day property operations for a high-profile retail destination. This is a senior, highly visible role for someone who blends technical expertise, financial discipline, and strong people leadership to keep an asset performing at its best.

What You’ll Own

• Lead all operational functions across the asset, including facilities, building systems, common areas, life safety, security, janitorial, landscaping, and parking
• Ensure the property consistently delivers a clean, safe, efficient, and visually compelling environment
• Conduct regular inspections and proactively address operational risks before they impact tenants or guests
• Maintain detailed documentation, service records, and compliance logs across all systems
• Build and manage operating and capital budgets with a sharp eye on cost control and long-term asset value
• Develop and oversee multi-year capital improvement planning
• Manage vendor procurement, scopes of work, RFPs, contract negotiations, and performance accountability
• Review invoices, track variances, and identify opportunities for savings and efficiency
• Interpret lease language to ensure landlord and tenant responsibilities are executed correctly
• Oversee HVAC, electrical, plumbing, fire/life safety, vertical transportation, and structural systems
• Implement and manage preventative maintenance programs that extend asset life and minimize downtime
• Leverage CMMS/BMS tools to track work orders, system performance, and maintenance history
• Evaluate upgrades that improve reliability, sustainability, and energy efficiency
• Ensure compliance with OSHA, ADA, EPA, fire/life safety, and local regulatory requirements
• Partner with local authorities, inspectors, and emergency services
• Lead emergency response efforts during incidents such as outages, severe weather, or evacuations
• Oversee safety training, hazardous materials programs, and risk mitigation initiatives

What We’re Looking For

• 6+ years of progressive operations or facilities leadership in retail, mixed-use, hospitality, or commercial real estate
• Proven experience managing teams, vendors, and complex building systems
• Strong financial acumen with hands-on budget and capital planning experience
• Deep understanding of preventative maintenance, life safety, and regulatory compliance
• Ability to read construction drawings, contracts, and lease documents
• Highly organized, proactive, and comfortable operating in a fast-paced environment
• Clear communicator who can balance technical detail with big-picture thinking

📩 If you’re a Denver-area retail real estate operations leader ready for a role where your decisions visibly shape the success of the asset, let’s talk.

Reach out to Aileen@thehiringadvisors.com for confidential consideration.