Role: Project Management & Operations Manager (Client-Facing)

About Cullen & Rose

Cullen & Rose is a full-contact marketing consultancy and change agent for challenger brands and brands who want to challenge their own expectations. We deliver expert marketing strategy, insight-driven creative, data-driven media, and organizational efficiencies to generate forward momentum.

Our approach is built on a distinct three-part process:

• Discover and Define: Holistic business evaluation to identify opportunities for momentum.
• Map the Momentum: Actionable strategic roadmaps tailored for impact, not just ideas.
• Execute and Optimize: Bringing strategy to life and continuously optimizing, powered by “X+,” our proprietary algorithm.

We pride ourselves on offering ideas that make our clients stand out, not to make ourselves stand out—and we avoid production-linked fees or hidden incentives.

Cullen & Rose is led by two Managing Partners:

• Matt Wexler, strategic lead with nearly two decades of experience across analytics, journey optimization, and digital shelf platforms.
• Stephanie Spero, media and accounts leader with 20+ years of experience, who has driven media planning transformations and delivered results for Fortune 500 clients.

Role Overview

We’re hiring a Project Management & Operations Coordinator to support both internal operations and serve as a client-facing presence during a transitional stretch. You'll wear dual hats, ensuring flawless delivery on strategic projects while helping keep client relationships strong as we fill a temporary accounts gap. As the accounts function stabilizes, duties may shift to lean more toward project operations.

Key Responsibilities

Project Management & Operations

• Build and maintain project plans, trackers, and timelines (e.g., in Notion or similar tools).
• Proactively monitor deadlines, deliverables, and team alignment.
• Coordinate workflows across internal teams and with external partners/media.
• Assist in crafting decks, reports, and materials that reflect our “Path to Momentum” mindset.

Client & Account Support (Transitional)

• Act as a secondary client contact, working alongside leadership.
• Capture and circulate client feedback, decisions, and next steps clearly.
• Handle account-support tasks: meeting prep, note-taking, follow-ups, and day-to-day communication.
• Ensure clients feel supported, informed, and confident—even amid staffing transitions.

Qualifications

• 5+ years in project management, operations, or account management—preferably within a marketing, agency, or consultancy environment.
• Highly organized, detail-oriented, and adept at multi-tasking.
• Comfortable client-facing with a warm, professional demeanor.
• Familiarity with tools like Notion, Slack, Google Workspace, and project management software.
• Excellent written and verbal communication (English required).
• Proactive, resourceful, and able to thrive in a dynamic, entrepreneurial setting.
• Background in media or creative agency environments is a strong plus.

Why Cullen & Rose?

• Fully remote role with flexibility and opportunity for long-term growth.
• Work alongside visionary leaders driving measurable momentum for challenger brands.
• Engage directly in strategy, execution, and client relationship building.
• Support a team that values objectivity, data-driven solutions, and client-first thinking.