Who We Are & Why We’re Hiring
Odyssey Consumer Warehousing (Grand) – Grand Worldwide Logistics Corporation, a subsidiary of Odyssey Logistics & Technology Corporation (Odyssey), provides world-class public warehouse and distribution services. We offer a fully integrated logistics package of warehousing, handling, and trucking services from centrally located facilities across IL, OH, CO, GA, MO, WA, CA, FL, AK, HI, TX, NJ, and PA—ensuring products are always close to market and ready for distribution.
Our services include complete logistics management, traditional warehousing, and cross-dock distribution. To maintain the highest standards of accuracy, we leverage bar coding, EDI, RFID, stock rotation, and random-access location inventory management.
Based in vibrant Bensenville, IL, Odyssey is on a journey to constantly innovate logistics. We’re actively recruiting for this key, high-profile role because of tremendous growth—and we’d love for you to join us!
Visit us at: www.OdysseyLogistics.com/careers
Location:
This is an in-office role based in Bensenville, IL, USA.
Schedule:
Full-time, onsite schedule supporting daily customer and warehouse operations.
Compensation & Benefits:
- Base pay range: $18 – $20 per hour (actual pay may vary by skills, experience, and location)
- Choice of medical plans with FSA, HRA, and HSA options
- Vision insurance
- Company-paid dental and life/disability plans
- 401K with company match
- Preferred vendor discounts
- Competitive Paid Time Off
No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.
About the Job:
The Account Representative / Shipping & Receiving Clerk works directly with customers and carriers to manage daily order requirements. This role ensures seamless communication between the warehouse and office, maintains inventory accuracy, resolves service issues, and upholds Odyssey’s commitment to quality and efficiency.
In This Role, You Will:
- Review daily inbound and outbound order requirements.
- Process inbound and outbound shipments in company systems.
- Monitor Customer Order Screens and White Board for accuracy.
- Track warehouse order flow with Warehouse Supervisors.
- Communicate daily order needs with customers.
- Create and transmit Bills of Lading (BOLs) and Certificates of Analysis (COAs).
- Correct inventory location discrepancies immediately.
- Monitor product flow, resolve issues, and maintain service quality.
- Adhere to and enforce company policies and procedures.
- Utilize systems including Abecas/Insight, SAP, JDE, and customer/carrier portals.
- Support bar coding and scanning processes where applicable.
- Strengthen professional communication skills; bilingual Spanish/English encouraged.
- Perform all other duties and projects as assigned.
Qualifications:
We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences in other industries, and we encourage everyone who meets most required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. We are always looking for people who will bring something new to the table!
Desired:
- High School Diploma or GED required; or equivalent combination of education and experience.
- Ability to read and interpret safety rules, operating instructions, and procedure manuals.
- Strong written, verbal, and presentation skills with the ability to communicate to groups.
- Basic math proficiency (addition, subtraction, multiplication, division, percentages, and ratios).
- Strong reasoning and problem-solving skills, with the ability to analyze data and make sound conclusions.
- Familiarity with Grand Worldwide Logistics Warehouse Management Systems and related customer/carrier systems.
Odyssey is an equal opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State or Local law.