Who We Are & Why We’re Hiring

Odyssey Hawaii, a division of Odyssey Logistics & Technology Corporation (Odyssey), is your trusted transportation and logistics partner, providing a wide range of ocean freight consolidating and forwarding, trucking, and warehousing-distribution services. We are one of the few Jones Act Market companies capable of shipping cargo to and from the highly specialized Hawaiian markets.

Based in vibrant Pearl City, HI, Odyssey is on a journey to constantly innovate logistics. We’re actively recruiting for this key role in the company because we have experienced tremendous growth and would love for you to join us!

Visit us at: www.OdysseyLogistics.com/careers

Location

This is an in-office role based in Pearl City, HI.

Schedule

• Monday – Friday, 5:00 am – 2:00 pm
• Overtime as needed

About the Job

The Dispatcher II is responsible for dispatching shipments on the island of Oahu and coordinating interisland shipments to and from Oahu. This role requires clear communication with drivers to ensure timely, safe, and efficient deliveries while maintaining a professional and customer-focused approach.

In This Role, You Will:

• Dispatch and check in drivers daily.
• Take pickup requests and manage the freight pickup process.
• Schedule and confirm freight delivery appointments as needed.
• Manifest drivers’ route sequences.
• Collaborate with drivers to resolve in-route or delivery issues.
• Coordinate with peers to manage and optimize load movements.
• Ensure timely and accurate handling of documentation and paperwork.
• Assign and route drivers, trailers, and tractors.
• Troubleshoot OS&D (Over, Short & Damaged) issues and follow return procedures.
• Collect checks for COD (Cash on Delivery) customers.
• Maintain organized workflows and meet operational deadlines.
• Update and maintain driver logs, DVIRs, fuel records, mileage logs, and hours of service.
• Input and update customer movement data in TruckMate.
• Support other duties and projects as assigned.

Qualifications

We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences, and we encourage everyone who meets most required qualifications to apply. While “preferred” qualifications make for a stronger candidate, we also welcome applicants with alternative experiences who bring something new to the table!

Required

• High school diploma or GED.
• Valid driver’s license and ability to obtain a DOT medical card (non-CDL).
• Proven ability to coordinate effectively with drivers to ensure timely deliveries.
• Strong reading and comprehension skills for interpreting safety rules, operating instructions, and procedural manuals.
• Excellent verbal and written communication skills across all organizational levels.
• Basic math skills (fractions, decimals, whole numbers).
• Strong attendance record and flexibility to work overtime as needed.

Must-Have

• Experience with local island logistics and knowledge of DOT regulations for drivers.
• At least 2 years of container dispatch experience.

Preferred

• Familiarity with harbor operations, port procedures, and logistics.
• Proficiency with TruckMate or similar dispatch management systems.
• Hazardous Materials Certification.



Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.