Are you interested in working with a dynamic, mission-driven team?
We are currently in search of an External Affairs Associate for a Museum. The position is a Hybrid position and is located in Staten Island. This role is a temporary to permanent opportunity.
ORGANIZATION TYPE: Museum
LOCATION: Staten Island
POSITION TITLE: External Affairs Associate
SCHEDULE: 35 Hrs Week (Full Time)
Hourly: $23.00-$25.00/hr
Is This Your Dream Job? The External Affairs Associate plays a pivotal role in supporting the mission of the Museum through marketing, special events, membership management, fundraising, and database administration. With a strong emphasis on effective interpersonal, written, and oral communication, as well as exceptional organizational skills, this role is central to ensuring the smooth execution of these critical functions.
Our Ideal Candidate:
- High school diploma and/or its equivalent, plus three years of relevant work experience required, or the equivalent combination of education and experience.
- Proficiency in Microsoft Word/Excel required.
- Must have excellent verbal and written communication skills.
- Experience using platforms such as Canva, Adobe Creative Cloud, and other design software.
- Ability to handle highly sensitive and confidential prospect information discreetly.
- Must be detail-oriented, self-motivated, and able to work independently.
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How You Will Spend Your Day:
Marketing
- Develop promotional materials and content across various platforms, including press releases, flyers, eblasts, and co-marketing initiatives.
- Manage online presence by updating website, ensuring SEO optimization, and maintaining social media channels and Google Ads compliance.
- Schedule and publish promotional posts on social media platforms, website, and external listings.
- Collect audience feedback through surveys from visitors, field trip leaders, and employees, while maintaining brand reputation by adhering to guidelines and addressing online reviews and customer concerns.
Development
- Coordinate the implementation of fundraising events in concert with event committees.
- Conduct the gift entry and donation acknowledgment process; provide personalized stewardship and ensure benefit fulfillment to major donors and sponsors, maintain up-to-date records
- Coordinate with community groups/businesses in join fundraising campaigns/promotions
- Set up/maintain various ancillary payment portals Facebook Donations, Venmo, Square, Benevity
- Reconcile records with Finance
Membership
- Strategize and implement methods to increase membership and membership renewal.
- Provide all the benefits fulfillment for members including prompt personal customer service, welcome and informational emails, access to eMembership cards, access to reciprocal entry at other venues, periodic informational emails to ensure satisfaction.
- Conduct membership processing, renewal reminders, and maintain up-to-date records
- Reconcile records with Finance
Database Administration
- Create specialized queries and reports to assist marketing, membership, and fundraising efforts.
- Support set up of Online Ticketing/Registration/Receipting Process/Language
Administration
- Prepare materials for meetings
- Work closely with other departments on joint projects
- Process credit card use reports
For more information about Careers In Nonprofits and our other available opportunities and workshops, please visit our website at www.careersinnonprofits.com.
Careers In Nonprofits is an equal opportunity employer. Empowered by the #ILoveMyJob mission, we celebrate diversity and are committed to creating an inclusive work environment within the nonprofit sector.
Due to the high volume of applications we receive, we regretfully can only respond to those candidates who best meet the requirements of a specific position or whose backgrounds are generally applicable to our client base. Please rest assured that we retain all candidate information for possible future matches, even if you do not hear from us in regard to your application in response to this ad.