Do you have 2+ years of administrative experience?
Are you experienced with Excel and CRM systems?
We are currently in search of an Operations Assistant for a Girls’ Sports Nonprofit. The position is in-person in Harlem. This is a part-time, temporary position.
ORGANIZATION TYPE: Girls’ Sports Nonprofit
LOCATION: New York City (Harlem)
POSITION TITLE: Operations Assistant
SCHEDULE: 15-25 hours/week (flex schedule)
DURATION: Temporary (~4 months)
HOURLY RATE: $22.00 - $25.00
Is This Your Dream Job? The Operations Assistant will play a key role in supporting the day-to day operations of programs. This role involves assisting with interest inquiries, program admissions, registration management and maintaining accurate records. The role will begin at 15 hours/week, but could increase to 25/week depending on volume. Flexible scheduling available!
Our Ideal Candidate:
· 2+ years of administrative experience required
· Must be highly proficient with Excel (VLOOKUP, PivotTables, formulas, data validation, etc)
· Prior experience utilizing CRM systems required
· Exceptional customer service skills
· Bilingual in Spanish a plus
How You Will Spend Your Day:
· Respond to inquiries received via email, phone, or in person by providing basic program information and application steps.
· Delegate inquiries to the appropriate departments as needed.
· Conduct admissions interviews with prospective students and their families.
· Provide support throughout the registration process
· Develop and manage registration forms, including installment plans, discount codes, and payment tracking.
· Review and process financial documentation to determine tuition on a case-by-case basis.
· Support families with registration system use and troubleshoot issues as needed.
· Track tuition payments and maintain detailed records to ensure accuracy.
· Maintain up-to-date student and family records, including attendance, health forms, and tuition payments.
· Identify and address discrepancies in records, ensuring transparency and accuracy.
· Assist in generating reports for internal use, including program performance and enrollment metrics.
We’d love to hear from you.
If this sounds like the job for you, we would love to help make that happen. Please apply using the link below.
For more information about Careers In Nonprofits and our other available opportunities and workshops, please visit our website at www.careersinnonprofits.com.
Careers In Nonprofits is an equal opportunity employer. Empowered by the #ILoveMyJob mission, we celebrate diversity and are committed to creating an inclusive work environment within the nonprofit sector.
Due to the high volume of applications we receive, we regretfully can only respond to those candidates who best meet the requirements of a specific position or whose backgrounds are generally applicable to our client base. Please rest assured that we retain all candidate information for possible future matches, even if you do not hear from us in regard to your application in response to this ad.