This position supports the sales function for the company. Each Sales Assistant

will directly support 3 to 4 Account Representatives allowing the AR to remain

in the field developing additional business. This individual is responsible for

participating in the sales process in order to provide our customers quality

products and excellent customer service.

DESCRIPTION:

CUSTOMER SERVICE

▪ Pivotal role in the sales process for company.

▪ Assist Account Representatives (AR) in all aspects of the customer

relationship

▪ Respond to customer inquiries

▪ Determine resolutions for issues

▪ Work with the AR, accounting department, office staff, manufacturers,

sub-contractors, and freight companies, as needed

▪ Create, review, and process purchase orders with attention to details

▪ Review vendor acknowledgements for accuracy

▪ Keep customers updated on progress of orders

▪ Research basic information on prospects as requested by AR

▪ Review information for accuracy and consistency

▪ Create customer quotes, research manufacturer details

TEAM COORDINATION

▪ Work with Account Representatives and other team members to assure

proper flow of information and timely deliveries

▪ Provide price quotes to customers as requested

▪ Track product from quote to installation

QUALIFICATIONS:

▪ Education: AA Degree or higher, preferred

▪ Proficient with MS Word, Excel, and familiar with database management

▪ Multitasking with ability to keep numerous projects in motion

▪ People oriented, good interpersonal skills

▪ Keen attention to details

▪ Can work independently as well as with groups

▪ Strong organizational skills

▪ Strong written and verbal communication skills

▪ Must be able to work in a fast paced environment

▪ Must pass background check with the state to work at sites