
About the Role
TeamPinnacle is seeking a detail-oriented and customer-focused Sales Assistant to support our sales team and help deliver a seamless client experience. This role plays a key part in managing day-to-day sales operations, coordinating client communications, and ensuring accurate and timely order processing.
Key Responsibilities
- Support the sales team with daily administrative and operational tasks
- Respond to client inquiries via email and phone in a professional, timely manner
- Prepare quotes, proposals, and sales documentation
- Process orders and ensure accuracy of pricing, quantities, and delivery details
- Maintain and update customer records and CRM systems
- Coordinate with internal teams to track order status and resolve issues
- Assist with follow-ups on proposals, leads, and ongoing client needs
- Organize and maintain sales files, reports, and documentation
Qualifications
- 1–3 years of experience in a sales support, administrative, or customer service role
- Strong communication and interpersonal skills
- High attention to detail and organizational ability
- Proficiency in Microsoft Office (Excel, Word, Outlook) or similar tools
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Preferred Skills
- Experience with CRM systems (e.g., Salesforce, HubSpot, or similar)
- Familiarity with quoting, invoicing, or order management processes
- Problem-solving mindset with a proactive approach
What We Offer
- Collaborative and supportive team environment
- Opportunities for growth and development
- Competitive compensation and benefits package