Position Summary

The Firm is a national litigation firm with twenty-nine offices in fifteen states who are currently seeking a Director of Revenue for their Atlanta location. They are conveniently located in the Galleria, just steps from Truist Park. The Director of Revenue serves on a team who directly report to the Chief Financial Officer. This position is responsible for all billing and collection efforts for the Firm and includes management of the billing department based in Atlanta. The ideal candidate is detail oriented, technically savvy, learns quickly, a team player, and is highly organized. The position requires a minimum of 5 years of management leadership experience with large revenue collections teams. A background in the professional services industry is preferred. 

The following set of success factors describe the characteristics of those who are successful in the Firm:

• Helpful, Congenial, Personable, Positive
• Unpretentious, Approachable, Respectful, Team Oriented
• Accountable, Takes Ownership, Corrects Mistakes
• Organized, Timely, Confidential, Responsive (within 24 hours) 

Position Responsibilities

• Foster a team environment by providing best management practices to the department
• Supervise a large team of employees, including hiring, training, determining workloads, setting schedules, and deadlines
• Directs interaction with clients to resolve payment issues if required
• Design and implement procedures for accounts receivables and ensure timely collection
• Represent the department in meetings with the Managing Partner and other leadership
• Interface with vendors on behalf of the Firm
• Provide analytical insight into the functions of bill collecting
• Assess and review daily billing work queues
• Develop and create documentation of procedures and protocols
• Analyze, report, and facilitate meetings related to payment trends
• Work with CFO in establishing billing and collection goals, and fostering an environment to drive meeting these goals
• Monitor and communicate fluctuations in revenue collecting activities
• Collaborate and communicate effectively with Attorneys, Paralegals, and Clients
• Maintain a high level of confidentiality
• Must maintain a calm, courteous, and professional demeanor at all times with a positive attitude
• Other duties and special projects as assigned

Required Skills and Abilities

• 5+ years of proven management experience leading fast past, high volume billing teams
• Ability to develop, train, and motivate teams
• High analytical skills and technical systems knowledge (SQL, V-Lookups, Pivot Tables, etc.)
• Excellent communication skills, both written and verbal required
• Accuracy and attention to detail a must in our precise and deadline driven environment
• Ability to track, lead, initiate and complete multiple projects across several geographic locations simultaneously

Education and Credentials

• Degree in Business Management or Accounting required
• CPA or other advanced degree preferred, but not required

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Disability insurance