Role Summary

The Clinic Director is a leadership position designed for a Physical Therapist who wants both clinical and operational ownership of an outpatient clinic. This role is responsible for the growth, development, and management of the clinic while maintaining a strong focus on patient-centered care and clinical outcomes.

Success in this role is driven by delivering exceptional physical therapy, building high-performing teams, and consistently exceeding industry standards.

Key Responsibilities:

Strategic Planning & Clinical Excellence

• Own and elevate quality of care using a patient-centered approach tailored to individual goals
• Maintain full clinical responsibilities alongside leadership duties
• Hire, develop, and manage a high-performing clinical and administrative team

Marketing & Community Engagement

• Collaborate with marketing initiatives to support clinic growth
• Build and maintain strong relationships with physicians and referral sources
• Attend community events, lunches, and networking opportunities
• Ensure the clinic is a positive and active presence in the local community

Financial & Operational Management

• Oversee scheduling and patient flow to maximize experience and access to care
• Manage productivity with clear, reasonable, and measurable expectations
• Own clinic budget and make data-driven financial decisions
• Monitor and manage clinic expenses
• Ensure compliance with all state and federal healthcare regulations
• Collaborate with revenue cycle teams to ensure accurate billing and reimbursement
• Track and optimize key performance indicators (KPIs) for clinic performance and profitability
• Provide input on policies, procedures, and long-term strategy
• Address patient feedback and concerns promptly and professionally

Leadership & Staff Development

• Lead, mentor, and develop clinic staff in a collaborative environment
• Manage schedules, performance reviews, onboarding, and ongoing training
• Promote staff engagement, retention, and professional growth
• Foster a respectful, inclusive, and supportive workplace
• Enforce policies that maintain a safe, positive, and productive work environment

Qualifications

• Doctorate or Master’s degree in Physical Therapy
• Licensed (or eligible for licensure) Physical Therapist
• Desire to own and operate an outpatient clinic
• 5+ years of proven experience delivering exceptional patient care
• Demonstrated commitment to ongoing education and professional development
• Passion for leadership, mentorship, and team building
• Commitment to fostering inclusion, belonging, and empowerment within a diverse workforce